Restaurant General Manager

Extraordinary Solutions; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality firm in Cape Town is seeking a Restaurant General Manager (RGM) to oversee daily operations, manage a dedicated team, and ensure high levels of customer satisfaction. The ideal candidate should have a degree in Hospitality Management and at least 5 years of restaurant management experience, exemplifying strong leadership and communication skills. This full-time role requires working in a fast-paced environment with evening and weekend availability.

Qualifications

• Proven experience in a similar role within the hospitality industry.
• Strong leadership and management skills.
• Excellent communication and interpersonal abilities.
• Ability to work well under pressure.
• Minimum of 5 years of experience in restaurant management.

Responsibilities

• Oversee daily operations of the restaurant.
• Manage and lead a team of staff members.
• Ensure high levels of customer satisfaction.
• Develop and implement operational policies and procedures.
• Monitor financial performance and make adjustments as needed.
• Maintain inventory levels and order supplies as required.
• Handle customer inquiries and resolve any issues.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Interpersonal skills

Financial management

Food and beverage operations

Education

Degree in Hospitality Management or related field

Job description

Job Title

Restaurant General Manager (RGM)

Location

Western Cape, City of Cape Town, Cape Town

Job Type

Permanent, Full-Time

Industry

Travel, Leisure, Tourism and Hospitality

Salary

ZAR per month

Job Duties

• Oversee daily operations of the restaurant
• Manage and lead a team of staff members
• Ensure high levels of customer satisfaction
• Develop and implement operational policies and procedures
• Monitor financial performance and make adjustments as needed
• Maintain inventory levels and order supplies as required
• Handle customer inquiries and resolve any issues
• Ensure compliance with health and safety regulations

Required Qualifications

• Proven experience in a similar role within the hospitality industry
• Strong leadership and management skills
• Excellent communication and interpersonal abilities
• Ability to work well under pressure
• Degree or equivalent qualification in Hospitality Management or related field
• Minimum of 5 years of experience in restaurant management

Preferred Qualifications

• Certification in Food Hygiene and Safety
• Additional training in leadership or management

Knowledge and Skills

• Understanding of food and beverage operations
• Proficiency in financial management
• Knowledge of health and safety regulations

Working Conditions

Fast‑paced restaurant environment; requires evening, weekend and holiday work.

Physical demands: standing for long periods and lifting heavy objects.