Restaurant & Bar Manager

Indalo Hotels And Leisure; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality group in Cape Town is seeking an experienced Restaurant & Bar Manager to oversee daily operations, manage budgets, and lead a high-performing team. Candidates should have 3-5 years of relevant experience in food and beverage operations, with a diploma in Hospitality Management preferred. The role emphasizes guest satisfaction and operational efficiency, with in-person work required.

Qualifications

• 3-5 years of experience in food and beverage operations.
• Proven track record in managing budgets and staff.
• Education in Hospitality Management or related field.

Responsibilities

• Oversee daily operations of the restaurant and bar.
• Develop and manage budgets and financial reports.
• Monitor guest satisfaction scores and implement improvements.

Skills

Budget management

Guest satisfaction monitoring

Staff training and mentoring

Standard operating procedures enforcement

Education

Diploma or Degree in Hospitality Management

Certifications in Food Safety or Alcohol Service

Tools

POS systems

Inventory management software

Scheduling software

Job description

The Fountains Hotel in Cape Town is looking for a Restaurant & Bar Manager who will help be overseeing the daily operations of the restaurant and bar, ensuring exceptional guest experiences, optimizing financial performance, streamlining operational processes, and leading a motivated and high-performing team. Duties and Responsibilities :

• Develop and manage budgets, forecasts, and financial reports.
• Monitor daily sales, beverage costs, and labor expenses to ensure profitability.
• Participate in the sales of tickets for inhouse events
• Ensure the inhouse guest conversion to the restaurant is as per budget
• Monitor guest satisfaction scores (e.g., reviews, surveys) and implement improvements.
• Create a welcoming atmosphere that encourages repeat business and positive word-of-mouth.
• Develop and enforce standard operating procedures (SOPs) for service, hygiene, and quality control.
• Coordinate with kitchen and bar teams to ensure smooth service flow.
• Recruit, train, and mentor restaurant and bar staff.
• Conduct regular performance reviews and provide coaching for improvement.
• Foster a positive team culture focused on collaboration, accountability, and excellence.
• Schedule staff effectively to meet business needs while controlling labor costs.Experience
• 3-5 years of experience in food and beverage operations, preferably in a supervisory or managerial role.
• Proven track record in managing budgets, staff, and guest satisfaction.
• Experience with POS systems, inventory management, and scheduling software.
• Education
• Matric
• Diploma or Degree in Hospitality Management, Business Administration, or a related field.
• Certifications in Food Safety, Alcohol Service, or Customer Service are a plus.
• Job Types : Full-time, PermanentPay : R
• Education : High School (matric) (Preferred)Experience : Restaurant & Bar Manager : 3 years (Preferred)Location : Cape Town, Western Cape
• (Required)Work Location : In person