Quality Management System (QMS)
- Implement, maintain, and improve the local QMS in alignment with global and regulatory standards.
- Lead management reviews, internal audits, quality improvement projects, and compliance monitoring activities.
Regulatory Compliance & Inspections
- Ensure full compliance with Good Manufacturing Practice (GMP), Good Distribution Practice (GDP), GxP, and Pharmacy Act requirements.
- Support SAHPRA inspections, internal and external audits, including preparation, hosting, and CAPA management.
Deputy Responsible Pharmacist Duties
- Act as Deputy to the Responsible Pharmacist in their absence and assist in the performance of all regulatory responsibilities as defined under the Pharmacy Act.
- Ensure that all activities related to the procurement, storage, handling, distribution, and quality control of pharmaceutical products and medical devices are conducted in accordance with legal and ethical standards.
- Monitor and ensure compliance with conditions of registration, licenses, and permits (e.g., SAHPRA, SAPC).
- Maintain oversight of batch release, recall processes, and documentation as required by the South African regulatory framework.
- Ensure the proper recording and reporting of product complaints and adverse events in collaboration with pharmacovigilance and regulatory teams.
- Liaise with the SAPC and other authorities as needed.
Documentation & Change Control
- Manage SOPs, policies, and other controlled documents. Oversee document lifecycle, archival, and version control as per the corporate guidelines.
- Lead change control processes, ensuring all proposed changes are assessed for quality and compliance impact.
Product Quality Oversight
- Ensure product quality compliance across all stages from receipt to final distribution.
- Review and approve quality records, deviations, non-conformances, and batch documentation.
Supplier & Third-Party Oversight
- Qualify and audit external service providers (e.g., transporters, warehousing, contract labs).
- Ensure suppliers adhere to quality agreements and meet performance expectations.
Management of third-party intermediaries (TPI) acting as distributors for the company in SSA countries
- Ensure the TPI are operating in accordance with local regulatory requirements and applicable licenses.
- Supervise the compliance with contractual and quality agreements, including product handling, storage, distribution, and documentation standards.
- Undergo regular performance assessments, quality audits, and risk evaluations.
- Report and manage product complaints, deviations, and quality incidents in a timely and compliant manner.
- Ensure clear and effective communication channels between the company and third-party partners to support product quality and patient safety.
- Lead the implementation and periodic review of Quality/Technical Agreements with all third-party distributors.
Training & Development
- Establish and maintain GxP training programs for all relevant staff.
- Ensure personnel involved in the handling of medicines and medical devices are trained and competent.
Quality Risk Management
- Lead quality risk assessments and implement risk mitigation strategies.
- Collaborate with cross-functional teams to proactively address quality concerns.
Pharmacovigilance and Product Recalls
- Support local pharmacovigilance and product recall activities in compliance with regulatory requirements.
- Participate in mock recalls and coordinate timely execution of recall procedures when needed.
Reporting & Communication
- Prepare and communicate quality metrics and reports to management and global quality teams.
- Escalate quality or compliance issues to senior leadership as necessary.
1) Required training and education
- Bachelor of Pharmacy (BPharm) and registration with the South African Pharmacy Council (SAPC) is mandatory.
2) Required professional experience
- Minimum 3 years of experience in pharmaceutical quality management or regulatory compliance.
- Strong knowledge of SAHPRA regulations, Pharmacy Act, GMP, GDP, and GxP standards.
- Previous experience acting as or supporting a Responsible Pharmacist is an advantage.
- Familiarity with multinational/matrix environments is preferred.