Resource Manager

IQVIA; Gauteng; On-site; ZAR 700,000 - 1,100,000; Full time

Job summary

IQVIA is seeking a Resource Manager for its Health Economics practice, shaping capability, capacity, and talent deployment across the function. You will translate business strategy and client demand into executable workforce plans, balancing short‑term delivery with long‑term capability growth.

The role requires strategic judgment, credibility with senior stakeholders, and the ability to optimize utilization, project margin, and employee experience in a dynamic client‑driven environment.

Qualifications

• 5+ years’ experience in resource management, workforce planning, staffing, or deployment roles.
• Experience operating at strategic and executional levels, translating business strategy into workforce outcomes.
• Strong commercial acumen with a deep understanding of utilisation, margin, and delivery economics.
• Proven ability to influence senior stakeholders and navigate complex decision‑making environments.
• Excellent written and verbal communication skills in English.

Responsibilities

• Strategic Resource Allocation & Deployment: Know your talent pool, own end‑to‑end resource deployment, make informed trade‑offs, ensure optimal staff mix.
• Workforce Strategy & Planning: Translate strategy, pipeline, and demand into workforce plans, inform headcount and skills planning.
• Commercial Performance & Utilization Optimization: Manage utilization, realization, and margin, identify drivers of under/over‑utilization, partner with finance.
• Understanding the Business: Apply professional services knowledge to staffing, understand bill rates and priorities, know client needs.
• Talent & Capability Management: Maintain strategic view of skills and career paths, balance immediate needs with development.
• Data, Governance & Insight: Own data integrity, establish forecasting and governance rhythms, move to insight‑led management.
• People Leadership & Functional Maturity: Contribute to the maturity of the Resource Management function.

Skills

Resource management

Workforce planning

Stakeholder management

Analytical thinking

English communication

Job description

Athens, Greece

Porto Salvo, Portugal

Johannesburg South, Gauteng, South Africa

Madrid, Spain

Bucuresti, Romania

Madrid, Spain

Sofia, Bulgaria

Full time

R1559747

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward.

Resource Manager - Health Economics

We are seeking an experienced Resource Manager to play a strategic role in shaping how capability, capacity, and talent are deployed across our Health Economics practice.

The Resource Manager is accountable for translating business strategy, sales pipeline, and client demand into executable workforce plans. The role balances short‑term delivery needs with longer‑term capability development, ensuring the right expertise is deployed at the right time, at the right cost, and in a way that supports sustainable growth.

Operating in a dynamic, client‑driven environment, the role requires strong strategic judgement, credibility with senior stakeholders, and the ability to make decisive trade‑offs that optimize utilization, project margin, and employee experience.

Role and responsibilities

Strategic Resource Allocation & Deployment

• Know your talent pool including numbers, individual skill profiles/interests, group skill gaps/surpluses

• Own end‑to‑end resource deployment across client delivery, business development, and strategic internal initiatives.

• Make informed, strategic trade‑offs where demand exceeds supply, prioritizing work based on commercial value, client impact, and long‑term capability goals.

• Ensure projects are staffed with an optimal skills, grade, and cost mix, aligned to delivery outcomes and profitability targets.

• Onboard new consultants, educating them on how to effectively work with Resource Management

Workforce Strategy & Planning

• Translate regional and practice‑level business strategy, sales pipeline, and demand forecasts into forward‑looking workforce and capacity plans.

• Act as a key contributor to headcount, hiring, and skills planning, providing evidence‑based insight on future capability needs, gaps, and deployment risks.

• Partner with leadership to shape sustainable workforce models, balancing utilization targets, growth ambitions, and talent health.

Commercial Performance & Utilization Optimization

• Actively manage and optimize utilization, realization, and margin performance across assigned teams.

• Identify structural drivers of under‑ or over‑utilization and design interventions that improve long‑term performance, not just short‑term fixes.

• Partner with finance and leadership to interpret workforce data and provide insight into revenue, cost, and capacity dynamics.

Understanding the Business

• Apply your knowledge of the professional services industry and how publicly listed consulting firms operate (e.g. business development cycles, project delivery cycles, billable hours, time entry, quarterly reporting etc.) to staffing

• Leverage business and financial acumen to understand the implications of bill rates, fees, priority work etc.

• Understand our clients, what they do, what they need and how we are helping them

Talent & Capability Management

• Maintain a strategic view of consultant skills, experience, career aspirations, and development pathways.

• Balance immediate client needs with longer‑term capability building and talent sustainability, ensuring fair access to development and stretch opportunities.

• Surface recurring capability gaps and inform strategic hiring, reskilling, and learning investment decisions.

Data, Governance & Insight

• Own the integrity and strategic use of resource, capacity, and utilization data across workforce planning systems.

• Establish consistent forecasting, reporting, and governance rhythms that support leadership decision‑making.

• Move the function beyond reporting to insight‑led workforce management, highlighting trends, risks, and opportunities.

People Leadership & Functional Maturity

• Contribute to the ongoing maturity and evolution of the Resource Management function, embedding best practices and consistent ways of working across teams.

Skills & Experience

• 5+ years’ experience in resource management, workforce planning, staffing, or deployment roles within a professional services or consulting environment.

• Demonstrated experience operating at both strategic and executional levels, translating business strategy into workforce outcomes.

• Strong commercial acumen with a deep understanding of utilisation, margin, and delivery economics.

• Proven ability to influence senior stakeholders and navigate complex, ambiguous decision‑making environments.

• Advanced analytical capability, with experience using workforce and financial data to drive insight and action.

• Excellent written and verbal communication skills in English.

Desirable

• Experience working with capacity planning, or workforce analytics tools.

• Exposure to life sciences, healthcare, or other regulated consulting environments.

• Experience supporting multi‑country or globally distributed delivery teams.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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