Residential Cleaning Team Lead

Placements24; Bloemfontein; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Team-building activities

Equipment provided

Paid leave

Holiday benefits

Opportunity to make a difference

Job summary

Placements24 in Welkom (Free State) is seeking a motivated Residential Cleaning Team Lead to supervise a group of cleaners and ensure top-quality service for residential properties.

You will coordinate daily tasks, provide on-the-job training, perform quality checks, manage supplies, and serve as the main point of contact for clients.

The role rewards reliability, leadership, and a commitment to safety, with a competitive salary and regular development opportunities.

Qualifications

• Experience leading residential cleaning teams.
• Strong knowledge of cleaning methods and products.
• Excellent interpersonal and communication skills.
• Reliable, punctual and highly organized.
• Knowledge of health and safety procedures for cleaning.

Responsibilities

• Lead and direct a team of residential cleaners, ensuring efficient workflow and task completion.
• Provide training and guidance on cleaning techniques, product usage and safety.
• Conduct quality assurance checks to ensure client satisfaction.
• Manage supplies and equipment inventory for the team.
• Communicate effectively with clients to understand needs and address concerns.
• Ensure adherence to company policies and safety standards.

Skills

Team leadership

Training

Quality checks

Customer service

Communication

Safety procedures

Time management

Job description

About the Role

Our client is looking for a motivated and detail-oriented Residential Cleaning Team Lead to join their esteemed service in Welkom . In this role, you will lead a team of cleaning professionals, ensuring the highest standards of cleanliness and customer satisfaction in residential properties. You will be responsible for coordinating daily tasks, providing on-the-job training, performing quality checks, and acting as the primary point of contact for clients regarding cleaning services. This is an excellent opportunity for someone with a passion for creating pristine living spaces and leading a team effectively within the Free State .

Key Responsibilities

• Lead and direct a team of residential cleaners, ensuring efficient workflow and task completion.
• Provide training and guidance to team members on cleaning techniques, product usage, and safety protocols.
• Conduct quality assurance checks on completed cleaning jobs to ensure client satisfaction.
• Manage cleaning supplies and equipment inventory for the team, reporting needs as they arise.
• Communicate effectively with clients to understand their needs and address any concerns.
• Ensure adherence to all company policies and safety standards during cleaning operations.

Requirements

• Previous experience in residential cleaning, with at least 1 year in a leadership or supervisory role.
• Strong understanding of residential cleaning methods and products.
• Excellent interpersonal and communication skills, with a friendly and professional demeanor.
• Ability to motivate and manage a team effectively.
• Reliable, punctual, and highly organized.
• Knowledge of basic health and safety procedures for cleaning.

Benefits

• Competitive annual salary with potential for performance-based increases.
• Regular team-building activities and professional development support.
• Access to quality cleaning equipment and supplies.
• Paid leave and holiday benefits.
• The chance to make a tangible difference in the homes of residents in Welkom .