Repair Technician / Technical Pre-sales

The Talent Room; Centurion; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading recruitment agency seeks a skilled IT Technician to join the technical support team in Centurion. The successful candidate will provide hardware, software, and network support to ensure smooth IT operations. Requirements include a National Diploma in IT, 2+ years of relevant experience, strong troubleshooting skills, and a valid driver's license is advantageous. This role is an excellent opportunity for those passionate about IT support.

Qualifications

• 2+ years of experience in a similar IT support or technician role.
• Experience with printers and basic networking.
• Valid driver's license and own transport is advantageous.

Responsibilities

• Provide first- and second-line support to users for hardware, software, and networking issues.
• Install and maintain desktops, laptops, and IT equipment.
• Document technical processes and solutions.

Skills

Troubleshooting

Problem-solving

Communication skills

Interpersonal skills

Windows OS knowledge

Basic networking principles

Education

National Diploma in Information Technology

Tools

Active Directory

Microsoft Office

Remote support tools

Antivirus solutions

Job description

Description

We are looking for a skilled and detail-oriented IT Technician to join our technical support team.

The position is based in Hennopspark, Centurion.

The successful candidate will be responsible for providing hardware, software, and network support to internal users and / or clients, ensuring the smooth operation of IT systems and infrastructure.

Key Responsibilities

• Provide first- and second-line support to users for hardware, software, and networking issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Diagnose and troubleshoot technical issues, including account setup, software errors, and connectivity problems.
• Set up user accounts, permissions, and passwords in accordance with IT policies.
• Maintain and update inventory of IT assets and licenses.
• Perform routine system maintenance, backups, and updates.
• Support the setup and maintenance of servers, routers, switches, and other network components.
• Escalate complex issues to senior IT staff or external vendors as needed.
• Document technical processes, solutions, and support procedures.
• Ensure compliance with IT security and data protection standards.
• Assessment of label printers, scanners and other IT equipment related to the label industry.
• Repairs of label printers, scanners and other IT equipment related to the label industry.
• Stock count and stock evaluations.
• Assist with receiving and packing stock related to label printers, scanners, etc.
• Label pre-printing
• Client communication regarding assessments, review, and finalisation of repairs.

Requirements

• National Diploma in Information Technology, Computer Science, or related field.
• 2+ years of experience in a similar IT support or technician role.
• Strong knowledge of Windows OS, Microsoft Office, and basic networking principles.
• Experience with Active Directory, printers, and remote support tools.
• Familiarity with antivirus, backup solutions, and security protocols.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid drivers license and own transport (advantageous).

Please note only candidates that meet the minimum requirements will be considered.