Repair Technician for WORX, Kress, CAT & WESCO

Positec Deutschland GmbH; Kempton Park; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A leading tool and equipment repair company in Kempton Park seeks a skilled technician to maintain and repair electric and petrol-powered garden tools. You will ensure high-quality repairs, manage inventory, and maintain service records while providing excellent customer support. The ideal candidate will have a technical qualification or hands-on experience in repair work, strong problem-solving skills, and familiarity with popular tool brands. Join our diverse team, dedicated to quality and sustainability.

Qualifications

• Proven experience in tool or equipment repair.
• Comfortable working independently and in a team.
• Familiarity with brands like Makita, Bosch, Stihl or Ryobi is beneficial.

Responsibilities

• Diagnosing and repairing faults in garden and power tools.
• Carrying out routine maintenance and safety checks.
• Maintaining accurate service records and repair logs.
• Identifying spare parts and managing inventory.

Skills

Mechanical problem-solving

Electrical problem-solving

Customer orientation

Inventory management

Education

Technical qualification or hands-on experience

Job description

Our Vision

In this role, you ensure that our electric and petrol-powered garden and power tools are repaired and maintained to the highest standards. With your technical expertise, structured working style and hands‑on mindset, you play a key role in delivering excellent service quality and smooth workshop operations.

Your mission

• Keeping the overview: Diagnosing and repairing faults in electric and petrol-powered garden and power tools. You ensure that repairs are carried out efficiently and to a high quality standard.
• Ensuring safety and quality: Carrying out routine maintenance, servicing and safety checks on equipment. You make sure that all tools meet safety and performance requirements.
• Hands‑on technical work: Disassembling, cleaning and reassembling tools using appropriate techniques and equipment.
• Structured documentation: Maintaining accurate service records, repair logs and technical documentation. You document all work clearly to support transparency and traceability.
• Securing parts availability: Identifying required spare parts and initiating orders for ongoing repairs.
• Stock control: Managing the inventory of spare parts and consumables. You keep stock levels under control and ensure smooth availability.
• You are an order and organization expert: Receiving, labeling and storing incoming tools and spare parts correctly.
• Sharing expertise: Supporting customers and technicians in identifying and issuing the correct spare parts. You act as a reliable technical contact when questions arise.
• High workshop standards: Ensuring a clean, organized and safe workshop and storage environment.
• Professional communication: Liaising with suppliers regarding parts availability and pricing. You communicate clearly and professionally with external partners.
• Reliable processes: Supporting warranty claim processing and related documentation.

Your profile

• Technical background: You have a technical qualification or proven hands‑on experience in tool or equipment repair.
• Troubleshooting skills: Strong mechanical and electrical problem‑solving capabilities.
• Practical experience: Experience in a workshop, technical service or repair environment. You are comfortable working independently as well as within a team.
• Brand familiarity: Familiarity with brands such as Makita, Bosch, Stihl or Ryobi is an advantage.
• Digital basics: Basic computer skills for inventory management and service tracking.
• Working style: You work in a structured, reliable and quality‑focused manner.
• Customer orientation: Clear communication skills and a service‑oriented mindset. You enjoy supporting others with your technical expertise.

About Us

Positec Group is an international company headquartered in Suzhou, China, with more than 4,000 employees worldwide, operating primarily under the Worx and Kress brands. As one of the leading suppliers of robotic mowers, power tools and garden tools, our goal is to offer our customers the right tools and smart ideas for the implementation of their projects.

At our EMEA headquarter in Cologne, we are an open and diverse team of nearly 80 people, consisting of doers, thinkers and analysts. In addition to the contribution that each individual makes to our success story, togetherness also plays a major role for us. We don't just talk about social responsibility, we live it.

“Profit alone cannot inspire a company to become a great company [...] Whether it's developing products that are safe, valuing each and every employee, being a good citizen in our community, or minimizing our carbon footprint; it's all part of our shared dream to build a sincere sustainable company.” - Don Gao (CEO Positec Technology)