Repair Technician (II)

NCR Atleos; Johannesburg; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading financial technology company is seeking a full-time technician for ATM module repair in Johannesburg. The ideal candidate will have experience in hardware repairs and skills in troubleshooting. Key responsibilities include ensuring repair quality, adhering to safety regulations, and achieving production targets. Candidates should have a Matric certificate and additional electrical engineering qualifications are advantageous. Excellent communication and customer service skills are essential.

Qualifications

• 1 - 3 years experience in hardware repairs in an IT environment.
• Adequate component level repairs skills.
• Excellent computer skills including MS Office package.

Responsibilities

• Achieve personal production targets in line with Service Level Agreements.
• Responsible for fault finding, repair and service of ATM modules.
• Adhere to workshop maintenance and safety regulations.

Skills

Leadership

Conflict resolutions

Interpersonal skills

Problem solving skills

Troubleshooting skills

Customer Service

Education

Matric / Grade 12

S4 in Electrical Engineering Technology

Diploma in Electrical Engineering

Certificate

Tools

MS Office

Power Tools

Locksmith tools

Soldering equipment

Job description

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers across the globe.

Job Purpose

Assess repair and maintain ATM modules and equipment to ensure optimal operating levels.

Key Responsibilities

• Achieve personal production targets in line with Service Level Agreements while maintaining the required repair quality standards.
• Responsible for fault finding, repair and service of ATM modules and equipment.
• Reduce backlog within acceptable parameters.
• Adhere to workshop maintenance and safety regulations to ensure a clean and healthy environment according to company policies, procedures, and ISO standards.
• Ensure that operating supplies and parts are ordered and posted accurately and booked according to the correct timeframes.

Educational Qualifications

• Matric / Grade 12
• S4 in Electrical Engineering Technology; diploma in Electrical Engineering (advantage)
• A Certificate
• Skills: Leadership, Conflict resolutions, Interpersonal skills, Ability to explain and teach methodologies, Ability to coordinate and manage quality inspections, Problem solving skills, Troubleshooting skills, Read and interpret circuit diagrams

Years of Experience

• 1 - 3 years experience in hardware repairs in an IT environment
• Adequate component level repairs skills
• Adequate fault-finding skills
• Excellent computer skills including MS Office package
• Other requirements: Strong communication, Attention to detail, Dedication to customers, Self-development, Ability to act independently, Problem analysis, output orientated

Required Experience

IC

Key Skills

• Customer Service
• Mobile Devices
• Locksmith
• Apache
• Mechanical Knowledge
• Auto Body Repair
• Roofing
• Schematics
• Soldering
• Appliance Repair
• Equipment Repair
• Power Tools

Employment Type

Full-Time

Vacancy

1

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system. NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.