Renewal Manager - Employee Benefits

Rand Mutual Assurance; Pretoria; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance provider in Pretoria is looking for an experienced professional to oversee the renewal management of Employee Benefit Risk schemes. You will manage the renewal process, support new business development, and maintain client relationships. Successful candidates will have a Bachelor’s degree and extensive experience in the Group Risk industry. The position offers a competitive salary package and flexible working arrangements.

Benefits

Competitive salary package

Flexible work arrangements

Personal and professional development opportunities

Qualifications

• Minimum of 5 years Group Risk – retirement fund benefit experience in a senior technical role plus client relationship management.
• Ability to translate complex technical issues into easily understood information for the broker market.

Responsibilities

• Oversee the production of renewal terms for all benefits.
• Support business development teams to grow the portfolio.
• Manage existing risk book through re-rating of schemes.
• Ensure effective communication between all stakeholders.

Skills

Strong understanding of the group risk industry

Strong technical acumen

Strong customer relationship management skills

Strong analytical skills

Strong leadership skills

Excellent communication (written and verbal)

Education

NQF Level 7: Bachelor’s degree

Tools

Word

Excel

Outlook

PowerPoint

Job description

Overview

This incumbent will form part of a team that is responsible for the overall risk rating for Employee Benefit Risk schemes. The role will focus on the entire renewal management process including pricing, producing the respective renewal documentation and engagement with all internal resources to ensure successful renewal and implementation for RMA Life’s existing schemes. Primary responsibility will be oversight and management of the renewal process but must also support the new business team from a technical stand-point with aim of growing RMA Life’s existing Group Risk portfolio. The ideal incumbent should have a thorough understanding of Group Risk business for different products in for South Africa with specific knowledge of the Retirement fund industry. This includes understanding of Systems, Processes and Procedures. This individual will serve as a liaison with all internal and external stakeholders as defined. Holistic overview of Employee Benefit Risk Business with thorough understanding of the sales, quotes and operations environment. The overall purpose of the role is to ensure business growth and client retention while ensuring profit expectations are achieved. This requires continued engagement with relevant stakeholders and a good understanding of the market space we operate within.

What will you do?

• Overseeing the production of renewal terms for all benefits.
• Pricing and benefit design of large / complex renewal business opportunities plus support to the new business quoting process.
• Ensure delivery of new business quotations and pricing for renewal business is appropriately concluded.
• Development and Management of a Renewal Team.
• Supporting the business development teams to grow the portfolio.
• Management of existing risk book through re-rating of existing schemes.
• Vulnerable schemes management (existing business).
• Negotiation with clients, reinsurers, brokers, sales team on all aspects linked to the Group Risk Business.
• Attend meetings with various stakeholders as required.
• Assist with the audit of agreements and treaties, systems and processes.
• Ensure effective communication between all stakeholders with a view to building and maintaining good stakeholder relationships.
• Ensure accurate and timeous provision of information.
• Staff and internal stakeholder training and development.
• Implementation of strategic projects and business acquisitions.
• Tracking outcomes of strategic initiatives and refining process (actuarial control cycle).
• Resolve escalated technical queries and complaints.
• Quality control of output
• Responsible for ongoing technical development and ongoing maintenance of the quotation system in line with IT strategy including reinsurance treaty changes.
• Supporting the key reinsurance relationship management including assisting the actuarial team with reinsurance accounts.

What you'll bring to the table?

• NQF Level 7 : Bachelor’s degree
• Minimum of 5 years Group Risk – retirement fund benefit experience in a senior technical role plus client relationship management.
• Strong understanding of the group risk industry
• Strong Technical acumen
• Strong Customer Relationship Management skills
• Knowledge of group risk products
• Broad knowledge of legal framework
• Strong Analytical skills
• Strong Leadership skills
• Interpersonal skills
• PC Skills (Word, Excel, Outlook, PowerPoint)
• Excellent communication (written and verbal)
• Ability to translate complex technical into easily understood information for the broker market

What will you get in return?

We offer great opportunities for personal and professional development in a stable company that’s 131 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

Our Commitment to transformation :

In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.