Remote Technical Support Specialist – Fire & CCTV Systems

Satis Technologies; Pretoria; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A technology solutions company based in Gauteng seeks a Technical Specialist for a remote position. Responsibilities include providing technical support, troubleshooting technical issues, and ensuring excellent customer service. Ideal candidates should possess strong analytical skills, communication abilities, and be knowledgeable in IT. Relevant certifications or technical degrees are advantageous. Join a team focused on innovation and customer satisfaction.

Qualifications

• Strong analytical and troubleshooting skills are essential.
• Candidates should possess excellent communication abilities.
• Experience in technical support and customer service is required.

Responsibilities

• Provide technical support and troubleshoot hardware/software issues.
• Analyze technical problems and communicate effectively with customers.
• Work closely with team members to ensure service delivery.

Skills

Strong Analytical Skills

Excellent Communication abilities

Proficient in Troubleshooting

Experience in Technical Support

Customer Service skills

Ability to work independently and remotely

IT knowledge

Education

Relevant industry certifications and/or a degree in a technical field

Tools

Gallagher access control

Job description

A technology solutions company based in Gauteng seeks a Technical Specialist for a remote position. Responsibilities include providing technical support, troubleshooting technical issues, and ensuring excellent customer service. Ideal candidates should possess strong analytical skills, communication abilities, and be knowledgeable in IT. Relevant certifications or technical degrees are advantageous. Join a team focused on innovation and customer satisfaction.