Remote Tech Support for Commercial Laundry Equipment

Agent; Gauteng; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading technical support company is seeking a Technical Support Specialist to join their remote team in South Africa. The role involves providing first-level technical assistance primarily to small business owners using commercial laundry equipment. Candidates must have at least 2 years of experience, strong problem-solving skills, and excellent communication abilities. This position offers a flexible working environment and a contractor job type.

Qualifications

• 2+ years of experience in technical support or equipment repair.
• Hands-on experience with commercial washing machines preferred.
• Ability to read technical manuals and schematics.

Responsibilities

• Provide first-level technical assistance to customers.
• Diagnose and resolve issues remotely.
• Maintain clear documentation of service cases.

Skills

Technical support experience

Customer service

Problem-solving mindset

Mechanical knowledge

Communication skills

Job description

A leading technical support company is seeking a Technical Support Specialist to join their remote team in South Africa. The role involves providing first-level technical assistance primarily to small business owners using commercial laundry equipment. Candidates must have at least 2 years of experience, strong problem-solving skills, and excellent communication abilities. This position offers a flexible working environment and a contractor job type.