Remote Tax Support Specialist

Education at Work; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading educational service provider is hiring Intuit Product Experts for the upcoming tax season to assist customers with TurboTax. This seasonal role offers a competitive pay rate of $16 per hour, opportunities for tuition assistance, and flexible working hours. Candidates must be at least 18 years old and currently enrolled in a college or university. Responsibilities include answering customer questions and providing tax advice while gaining valuable customer service experience.

Benefits

Competitive hourly pay

Tuition assistance

Paid training

Mentorship programs

Real-world experience

Qualifications

• Must be 18 years or older.
• Effective communication both verbally and in writing.
• Ability to stay calm with stressed customers.

Responsibilities

• Help customers use TurboTax over the phone.
• Answer inbound customer service calls.
• Follow company policies to provide customer-friendly tax advice.

Skills

Strong communication skills

Empathy

Problem-solving

Research & analysis

Dependability

Adaptability

Fast thinking

Education

High School diploma

Currently enrolled in a degree‑granting program

Job description

A leading educational service provider is hiring Intuit Product Experts for the upcoming tax season to assist customers with TurboTax. This seasonal role offers a competitive pay rate of $16 per hour, opportunities for tuition assistance, and flexible working hours. Candidates must be at least 18 years old and currently enrolled in a college or university. Responsibilities include answering customer questions and providing tax advice while gaining valuable customer service experience.