Remote Senior Sales and Reservations Consultant

Executive Placings; Cape Town; Remote; ZAR 500,000 - 700,000; Full time

Job summary

A leading destination management consultancy is seeking an experienced Senior Sales and Reservations Consultant. This remote position requires extensive knowledge of luxury travel in South Africa and surrounding regions. Key responsibilities include managing the sales process and providing top-tier customer service. Candidates must have significant experience and excellent English skills, alongside strong references. It's essential that applicants are adaptable and can work independently.

Qualifications

• Strong destination knowledge of South Africa and surrounding regions is essential.
• At least 5 years of senior sales consultant experience required.
• Experience in booking life cycle management expected.

Responsibilities

• End-to-end selling, consultation, and booking of travel products.
• Product development and itinerary building.
• Act as the primary contact point for clients.

Skills

Destination knowledge of South Africa, Botswana, Zimbabwe & Zambia

Luxury travel market experience

Fluent English language skills

Tools

Travel Studio

Wetu

Job description

Overview

Recruiting an experienced Senior Sales and Reservations Consultant for a Destination Management Company. This is a remote position open to South based candidates. This role will be responsible for the end-to-end selling, consultation and booking of all products. This will include product development, itinerary building, and customer service, based on minimum standards, company philosophies, operational systems, and standard operating policies. The role requires the consultant to be the primary contact point for clients, as well as having a good understanding of new and existing products and itineraries.

Responsibilities

• End-to-end selling, consultation and booking of all products.
• Product development, itinerary building, and customer service.
• Act as the primary contact point for clients.
• Maintain understanding of new and existing products and itineraries.

Qualifications

• Strong destination knowledge of South Africa, Botswana, Zimbabwe & Zambia is a must.
• Strong destination knowledge of East Africa, Namibia, Mozambique & Malawi an added advantage.
• Significant travel industry experience within the luxury travel market.
• Previous Senior sales consultant experience essential, at least 5 years.
• Experience working in Travel Studio and Wetu preferable.
• Experience taking responsibility and dealing with major accounts.
• Experience in executing all stages of a booking life cycle, from quoting, invoicing, to supplier confirmation and chasing payment from clients and ensuring supplier payments get actioned from the Finance department.
• Experience dealing with groups and Tour series.
• Reporting experience.
• Fluent English language skills (written and verbal).

Requirements

• High conversion rates & reaching targets.
• Quick turn-around times.
• Working effectively with other departments in the business, understanding the inter-departmental flows and dependency.
• Sharing duties on a 24-hour standby phone and working shifts.
• Friendly, flexible and a sense of humour!
• Excellent references from previous employers.
• Stable work history with good references is essential.

Extra information

This position is a work from home (remote) position, that requires the candidate to provide their own reliable internet connection (at their own cost) and electricity supply, even during load shedding.