Remote Portuguese-Speaking Provider Network Manager

Cigna Health And Life Insurance Company; Gauteng; Remote; ZAR 400 000 - 500 000; Full time

Job summary

A leading health insurance provider is seeking a remote Provider Network Manager to develop and manage relationships with healthcare providers in South Africa. The candidate must have at least 3 years of experience in provider relations, be proficient in English and Portuguese, and possess strong analytical and communication skills. This role involves overseeing the provider onboarding process and ensuring high service standards are met through effective relationship management.

Qualifications

• Minimum 3 years of experience in provider relations or network management.
• Proficient in English and Portuguese; additional languages are a plus.
• Strong analytical and problem-solving skills.
• Excellent organization and communication skills.

Responsibilities

• Develop and manage relationships with Health Care Providers.
• Manage end-to-end provider journey from onboarding to complaints resolution.
• Conduct service area analysis and identify network development opportunities.
• Monitor performance and provide support to providers.

Skills

Provider relations

Network management

Analytical skills

Problem-solving

Communication skills

Customer service standards

MS Office (Excel)

Job description

A leading health insurance provider is seeking a remote Provider Network Manager to develop and manage relationships with healthcare providers in South Africa. The candidate must have at least 3 years of experience in provider relations, be proficient in English and Portuguese, and possess strong analytical and communication skills. This role involves overseeing the provider onboarding process and ensuring high service standards are met through effective relationship management.