Remote Operations Manager — Scale Airbnb Ops & Guest Care

Talent Shore; Gauteng; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A fast-growing rental management company in South Africa is looking for an experienced Operations Manager to oversee their team and improve operational systems. The ideal candidate will have at least 3 years of experience in hospitality or property management, and a proven track record in managing remote teams. This fully remote position offers competitive pay and the chance to shape operations as the company scales.

Benefits

Competitive pay

Dynamic work environment

Opportunity to shape operations

Qualifications

• Minimum 3 years of experience in hospitality or property management.
• Proven track record of managing remote teams.
• Strong understanding of Airbnb operations and guest relations.

Responsibilities

• Handle guest escalations and ensure fast resolutions.
• Maintain and improve operational systems and processes.
• Collaborate with leadership to uphold quality standards.

Skills

Hospitality management

Team management

Airbnb operations

Communication skills

Process optimization

Attention to detail

Job description

A fast-growing rental management company in South Africa is looking for an experienced Operations Manager to oversee their team and improve operational systems. The ideal candidate will have at least 3 years of experience in hospitality or property management, and a proven track record in managing remote teams. This fully remote position offers competitive pay and the chance to shape operations as the company scales.