Remote Maintenance Dispatcher & Ops Optimizer

GC Realty & Development; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A property management company in Cape Town is seeking a Maintenance Dispatcher to coordinate daily maintenance operations, schedule technicians, and ensure timely service. The ideal candidate has over 5 years of experience in dispatching and possesses strong organizational and communication skills. This role offers competitive pay from $8 to $12 per hour based on experience, along with remote flexibility and support for professional growth.

Benefits

Competitive pay range

Performance-based bonus program

Professional growth support

Remote flexibility

Strong company culture

10 days of accrued PTO

6 US holidays plus your birthday off

Qualifications

• Minimum of 5 years of experience in dispatching, scheduling, or maintenance coordination.
• Proven ability to manage and dispatch 3-5 technicians at once.
• Strong written and verbal English communication skills.

Responsibilities

• Schedule and assign maintenance technicians based on skill set and workload.
• Communicate proactively with residents to confirm appointments.
• Track KPIs such as response time and completion rate.

Skills

Organizational skills

Problem-solving

Communication

Tools

AppFolio

ServiceTitan

Job description

A property management company in Cape Town is seeking a Maintenance Dispatcher to coordinate daily maintenance operations, schedule technicians, and ensure timely service. The ideal candidate has over 5 years of experience in dispatching and possesses strong organizational and communication skills. This role offers competitive pay from $8 to $12 per hour based on experience, along with remote flexibility and support for professional growth.