Remote Locksmith Dispatch Specialist — Georgia Hours

Vame Ltd; Pretoria; Remote; ZAR 512 000 - 855 000; Full time

Job summary

A professional locksmith company is seeking a candidate for a customer service and dispatch role. Responsibilities include answering customer calls, coordinating technicians, and maintaining communication until job completion. Ideal candidates should have strong English communication skills, a stable internet connection, and experience in service coordination. This position offers the opportunity to work during U.S. hours, with a focus on high-quality service delivery.

Qualifications

• Clear, confident, and professional communication skills.
• Fast and stable internet connection.
• Experience in a service coordination role is a plus.

Responsibilities

• Answer inbound calls from customers requesting locksmith services.
• Coordinate and dispatch technicians efficiently.
• Provide accurate quotes and service explanations to customers.

Skills

Strong spoken English

Detail-oriented

Customer service

Ability to work under pressure

Proficiency with Google Sheets

Service coordination experience

Tools

Google Drive

Google Sheets

Job description

A professional locksmith company is seeking a candidate for a customer service and dispatch role. Responsibilities include answering customer calls, coordinating technicians, and maintaining communication until job completion. Ideal candidates should have strong English communication skills, a stable internet connection, and experience in service coordination. This position offers the opportunity to work during U.S. hours, with a focus on high-quality service delivery.