Remote It Support Analyst - Itil & Servicenow Expert

Datafin; Remote; ZAR 250 000 - 350 000; Full time

Job summary

An independent asset management firm is seeking a Technical Support Analyst for a 12-month contract in Welkom, Free State. The role involves providing seamless IT support for software, hardware, and applications across regional and global teams. Candidates should have a degree in Information Systems, 3+ years of IT support experience, and strong troubleshooting and communication skills. Familiarity with ServiceNow and Microsoft tools is essential.

Qualifications

• 3+ years of IT support experience.
• Strong skills in troubleshooting.
• Familiarity with tools such as ServiceNow.

Responsibilities

• Provide seamless IT support for software, hardware, and applications.

Skills

Troubleshooting

Problem-solving

Communication

Education

Degree in Information Systems or related field

Tools

ServiceNow

Microsoft

Job description

Overview

An independent asset management firm in Cape Town seeks a Technical Support Analyst for a 12-month contract.

Responsibilities

This role involves providing seamless IT support for software, hardware, and applications across regional and global teams.

Qualifications

Candidates require a degree in Information Systems or a related field, with 3+ years of IT support experience. Strong skills in troubleshooting, problem‑solving, and communication are essential, along with familiarity with tools such as ServiceNow and Microsoft .