Remote IT Administrator — Service Desk & Systems

Clearsource; Gauteng; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A national IT services provider is seeking an IT Administrator passionate about creating exceptional support experiences. The ideal candidate will have a Bachelor's degree in computer science or IT, with 2+ years of experience in technical support. Responsibilities include providing remote service desk support, troubleshooting issues, and maintaining IT equipment inventory. The position offers competitive salary, medical aid, and opportunities for career growth.

Benefits

Competitive salary

Opportunities for career growth

Medical aid inclusion

Retirement fund

Risk policy cover

Qualifications

• 2+ years of experience as an IT Administrator or similar technical support role.
• Proficiency in Windows, macOS, and Linux systems.
• Strong knowledge of Microsoft Office and productivity tools.

Responsibilities

• Provide remote service desk support to all offices and users.
• Troubleshoot issues related to PCs, operating systems, and office applications.
• Manage user setup including Active Directory accounts and email provisioning.

Skills

Troubleshooting

Communication with non-technical users

Analytical skills

Problem-solving skills

Education

Bachelor's degree in computer science, IT, or a related field

Tools

Windows

macOS

Linux

TeamViewer

ServiceNow

Job description

A national IT services provider is seeking an IT Administrator passionate about creating exceptional support experiences. The ideal candidate will have a Bachelor's degree in computer science or IT, with 2+ years of experience in technical support. Responsibilities include providing remote service desk support, troubleshooting issues, and maintaining IT equipment inventory. The position offers competitive salary, medical aid, and opportunities for career growth.