Remote Infrastructure System Engineer

Intelligent Technical Solutions; Pretoria; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A technology services company is seeking a Remote Project Engineer to lead innovative technology projects, optimize IT systems, and enhance collaboration. The ideal candidate has at least 5 years of experience in deploying technology solutions and a strong customer-focused mindset. Responsibilities include championing key projects and driving system performance. Benefits include paid time off and company-paid training.

Benefits

Paid US Holiday

Night Shift Bonus

Paid Time Off (15 Vacation Days per year)

Life Insurance Accident and Disability Coverage

Company-paid training and certification

Health & Wellness Program

Salary Advancement

Qualifications

• 5 years of experience designing, testing, and deploying technology solutions.
• Experience working with remote teams is required.
• Hands-on remote deployment experience with various technologies.

Responsibilities

• Champion the successful implementation of key projects.
• Drive optimization of IT system performance.
• Enhance team collaboration and communication.

Skills

Project execution expertise

Technical proficiency in infrastructure

Problem-solving skills

Communication abilities

Client-focused mindset

Tools

SharePoint

ConnectWise

Kaseya

Job description

Overview

The Project Engineer (Remote) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area.

This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving.

The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.

Job Responsibilities

• Champion the successful implementation of key projects, meeting client requirements and timelines.
• Drive the optimization of IT system performance and reliability by proactively addressing challenges.
• Enhance team collaboration and communication, contributing to the success of every project.

Prior Experience

• Proven project execution expertise with a track record of successful implementations.
• Strong technical proficiency in infrastructure components and systems.
• Strong technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.
• Excellent problem‑solving skills and a proactive approach to system optimization.
• Outstanding communication and collaboration abilities for effective stakeholder engagement.
• Client‑focused mindset with a commitment to ensuring client satisfaction.
• Flexibility, adaptability, and a customer‑centric approach to project execution.

Job Qualifications

• Experience working with remote teams is required.
• Hands‑on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
• Ability to work in a fast‑paced, and at times high‑pressure consulting environment.
• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.
• Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech / ConnectWise Automate is a plus but not required for this position.

Required Areas of Expertise

• Windows Server Environment Setup
• Active Directory and Active Directory Services
• DNS and DHCP
• Hypervisor Setup and Configuration with Hyper‑V Standard
• O Apps such as SharePoint, OneDrive, and Microsoft Teams
• Cloud Identify Management such as Azure AD and EntraID
• MDM platforms including Intune and MaaS
• Email Migration and Support
• Experience migration from on‑premises Exchange to O Migration tools and scripts such as those from BitTitan
• Data Storage Device Setup and Deployment
• NAS solutions from QNAP and Synology and Dell

Preferred Areas of Expertise

• Hypervisor Setup and Configuration VMWare ESXi
• Nutanix Acropolis
• QuickBooks Online
• Apple MDM
• Citrix ShareFile
• Equipment Setup and Deployment
• Network Switches from Cisco and Dell
• Enterprise Firewalls from SonicWall and Fortinet
• Wireless Access Points (WAPs) from Cisco Meraki and Ubiquiti

Job Requirements

• A home office set up that meets the following: A working computer with minimum of 8GB RAM, i5 Windows10 or macOS Big Sur.
• Stable internet connection with at least 5mbps download and upload.
• A quality headset with noise cancellation feature for meetings.
• A mobile phone that has the capacity to install the Microsoft Authentication app.
• HD webcam.
• 2nd Monitor.
• UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop).
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview).
• Excellent command of the English language both spoken and written.
• Able to work full time 40 hours a week - 8:00 AM to 5:00 PM, Pacific Standard Time (PST) from Monday to Friday.
• Able to pass our online behavior and cognitive assessments.
• Able to provide NBI Clearance (for PH applicants).

Compensation

Pay rate starts at $ / hr and may vary by experience and location.

Benefits

• Paid US Holiday
• Night Shift Bonus
• Paid Time Off (15 Vacation Days per year)
• Life Insurance Accident and Disability Coverage
• Company‑paid training and certification
• Health & Wellness Program
• Salary Advancement

Application Process

You have the option to speed up your application process by following the two-step approach below or directly submitting your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.