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UL Solutions in South Africa seeks an Allergy and Autoimmune Diagnostic Product Manager to lead regulatory strategy for safety, EMC and energy efficiency across Sub-Saharan Africa. You will translate regulatory requirements into product plans, guide cross-functional teams, and drive market access initiatives with regulators, manufacturers and distributors.
You will also monitor changes in international standards and coordinate launches, lifecycle management and compliance activities to enable
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As our global footprint continues to grow, we are looking for an expert in Regulations including Electrical Safety, Electromagnetic Compatibility (EMC) and Energy Efficiency to support our Global Market Access (GMA) team. The ideal candidate will have experience in regulatory compliance, certification requirements, international market access processes and understanding of the main technical characteristics of electrical and electronics products.
As a GMA Knowledge Specialist, you will be responsible for monitoring and interpreting non-wireless regulations with focus in Sub-Saharan Africa region and based in South Africa, supporting research and consulting projects, and providing regulatory guidance to internal and external stakeholders. You will play a key role in helping customers navigate complex regulatory environments and achieve compliance across global markets. our work will focus on analyzing and interpreting global regulations related to Electrical Safety, Electromagnetic Compatibility (EMC) and Energy Efficiency Requirements. You will collaborate with internal teams and industry stakeholders to ensure compliance, deliver high-quality knowledge services, and contribute to business expansion initiatives across multiple markets and product categories.
This position offers an opportunity to work with regulators, global manufacturers, certification bodies worldwide while supporting business growth and regulatory intelligence activities.
+ Serve as the key expert contact for Safety, EMC and Energy Efficiency regulatory and compliance requirements related to global market access with particular focus on Sub-Saharan Africa.
+ Monitor, analyze, and communicate changes in safety, EMC and Energy Efficiency regulations, standards, and certification requirements.
+ Support research and consulting projects covering multiple countries, regulations, and electrical & electronics product categories.
+ Provide regulatory guidance for electrical & electronics product categories and emerging technologies.
+ Support customers and internal stakeholders in understanding regulatory requirements and market access pathways.
+ Develop and maintain relationships with regulatory authorities, certification organizations, technical services, and industry stakeholders.
+ Support GMA business expansion initiatives and track opportunities and business outcomes.
+ Prepare regulatory summaries, impact assessments, compliance analyses, and market access guidance documents.
+ Perform other duties as assigned.
+ Bachelor's Degree required.
+ Minimum of 3 years of relevant experience.
+ Strong knowledge of global Safety, EMC and Energy Efficiency regulatory frameworks, including regulations. Knowledge of certifications Schemes such as NRCS LOAs, SABS EMC CoC, SONCAP CoC, KEBS CoC, EasyPASS CoC and other PVOC Schemes in Africa will be advantage
+ Understanding of electrical & electronics product compliance topics such as Electrical safety, EMC and Energy Efficiency. Basic Knowledge of Product Standards such as IEC, EN, SANS will be advantage
+ Deep knowledge of the TIC business and the industries in which the business functions. Able to connect the regulation rules with customer needs and business opportunities.
+ Natural influencing skills, confident and able to deliver the message.
+ Ability to network and build relationships with internal and external stakeholders and lead/facilitate collaboration toward a common goal.
+ Able to deal in the ambiguity and take decisions, support customers in understanding their problem and provide valid solutions based on their knowledge schemes and past experiences.
+ Experienced and knowledgeable forin a certain geographic area, specific areas of regulations.
+ Excellent in communication, able to summarize requirements and articulate effectively.
+ Bachelor's Degree Engineering, International Relations, or other specialization based on the specific coverage, Preferred.
#Hybrid #LI-GP1
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.
Remote ThermoFisher Scientific
Posted 25 days ago
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**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
The role
The IDD Product Manager owns the performance and direction of assigned allergy and autoimmune diagnostic portfolios. The role connects product strategy, market insight, digital and social media engagement, launch planning, lifecycle management, forecasting and customer-facing execution.
This is a commercially focused, analytically strong marketing role. It requires the ability to simplify complex diagnostic solutions into clear, compliant value propositions for laboratories, healthcare-provider-facing commercial teams, channel partners and internal stakeholders.
The role works closely with Sales, Channel, Marketing Operations, Medical/Scientific, Regulatory, Legal, Finance, Supply Chain, Customer Support and global Centers of Excellence to support portfolio adoption and strengthen customer partnerships.
Portfolio remit
- Assigned allergy and autoimmune diagnostic portfolios, including ImmunoCAP tests, EliA tests and Phadia Laboratory Systems where applicable.
- Customer segments may include reference laboratories, hospital laboratories, private laboratories, healthcare-provider-facing commercial teams, distributors and key opinion leaders.
- Scope includes product strategy, new product introductions, lifecycle management, product care, demand generation, sales enablement, distributor activation and customer experience.
Strategic priorities
**Priority**
**What this means**
1
**Choose where to win**
Use market trends, customer needs, competitive activity, tender dynamics, reimbursement, installed base potential and digital engagement data to identify growth opportunities.
2
**Translate insight into action**
Build country, segment and channel-level plans with clear priorities, owners, KPIs and ROI expectations.
3
**Shape the portfolio story**
Create clear, compliant product positioning that helps customers understand the value of IDD solutions.
4
**Lead launch and lifecycle excellence**
Plan launch readiness, track adoption and manage post-launch acceleration, portfolio care and lifecycle risks.
5
**Drive business discipline**
Strengthen forecasting, pricing input, margin awareness, campaign measurement, CRM use and evidence-based decision-making.
6
**Bridge global and local execution**
Bring local customer and market insight back to global teams and Centers of Excellence, while adapting global strategy for local relevance.
Core accountabilities
Product strategy and lifecycle leadership
- Own the product strategy, lifecycle plan and performance rhythm for assigned portfolios.
- Monitor revenue, margin, market share, product mix, adoption, product availability, launch progress and lifecycle risks.
- Identify opportunities for expansion, rationalization, positioning improvement and customer-value enhancement.
- Maintain a clear view of approved product names, availability, claims and customer-facing positioning.
Market insight, analytics and planning
- Lead market, customer, competitor, pricing, tender, reimbursement and pipeline analysis.
- Turn insights into recommendations for STRAP, annual operating plans, launch plans and GTM plans.
- Guide dashboards that track revenue, funnel performance, campaign results, engagement, stock movement, forecast accuracy and ROI.
- Use CRM, sales data, digital analytics, social insights and voice-of-customer feedback to sharpen prioritization.
Digital, social media and demand generation
- Partner with Marketing Operations to build integrated campaigns across digital, social, email, web, webinars, congresses, sales enablement and distributor channels.
- Define audiences, messages, customer journeys, calls to action, lead-nurture workflows and measurement plans before launch.
- Review reach, engagement, click-through rates, marketing-qualified leads, conversion, sales follow-up and content performance.
- Recommend improvements across SEO, paid media, landing pages, email journeys, webinar follow-up, campaign tagging and marketing automation.
Go-to-market and commercial execution
- Co-create GTM plans by country, customer segment, portfolio, channel and buying stage.
- Develop value propositions, launch materials, training tools and sales messages that support customer needs and business priorities.
- Support customer visits, distributor meetings, scientific congresses, tender discussions, KOL engagement and key account planning.
- Partner with Sales and Channel teams on pricing tactics, deal support, opportunity development and margin discipline.
Customer, KOL and channel partnership
- Build strong relationships with laboratories, KOLs, key accounts, channel partners and internal commercial teams.
- Capture customer insight through meetings, field engagement, congress activity and advisory interactions.
- Develop distributor and sales enablement initiatives, including training, campaign toolkits, objection handling and follow-up materials.
- Participate in monthly and quarterly business reviews and convert actions into closed-loop follow-up.
Forecasting and operational alignment
- Lead product-level input into annual forecasts and quarterly reviews with Sales, Channel, Finance, Demand Planning and Supply Chain.
- Monitor stock, backorders, demand shifts, launch timing, tender cycles and campaign impact.
- Support S OP, MWBT and business reviews with clear data, risks, assumptions and recommendations.
- Apply PPI and continuous improvement methods to product management and customer-facing workflows.
Compliance, brand and content governance
- Ensure customer-facing materials follow IDD editorial style, brand guidance, product naming, trademark, regulatory and legal requirements.
- Partner with Regulatory, Legal, Marketing and global teams on claims, DISCLAIMERS, availability statements and legal manufacturer language.
- Use approved review processes, including Workfront where required, for customer-facing assets.
- Protect confidential company, customer, pricing, tender and product information.
Cross-functional leadership
- Influence across a matrix organization without relying on direct authority.
- Create alignment between Product Marketing, Marketing Operations, Sales, Service, Operations, Finance, Regulatory and global teams.
- Support team direction by sharing product expertise, coaching colleagues and contributing to strategic decision-making.
- Communicate complex information clearly through executive summaries, dashboards, business cases and stakeholder updates.
Success measures
- Revenue, margin, market share and product mix performance.
- Launch readiness, GTM execution and post-launch adoption by country, segment and channel.
- Forecast accuracy, stock availability, lifecycle risk management and portfolio health.
- Campaign ROI, engagement, lead quality, conversion, sales follow-up and funnel progression.
- CRM discipline, opportunity quality, business review action closure and distributor activation.
- Quality of product positioning, sales enablement, customer insight and strategic recommendations.
- Compliance with IDD brand, editorial, regulatory, legal and review-process requirements.
Required qualifications
- Bachelor's degree or higher in medical science, life sciences, biology, chemistry, biochemistry, marketing, business or a related discipline. Equivalent education and experience may be considered.
- Five or more years of experience in product management, marketing, commercial excellence, sales or a related role in diagnostics, life sciences, healthcare, medical technology, pharmaceuticals or medical devices.
- Experience with allergy diagnostics, autoimmune diagnostics, IVD, clinical laboratory workflows, medical devices, laboratory services or distributor-led markets is strongly preferred.
- Strong written and verbal communication skills in English. Additional local language requirements should be defined by region.
- Strong analytical, planning, stakeholder management and project leadership skills.
- Demonstrated ability to translate scientific, clinical and market information into commercially relevant strategy and customer-focused messaging.
Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation and Involvement
Critical capabilities
**Capability**
**What strong looks like**
**Strategic and commercial**
Portfolio strategy, GTM planning, pricing awareness, forecasting, tender insight, channel management and commercial acumen.
**Digital and marketing**
Integrated campaigns, social media activation, email journeys, webinars, web content, marketing automation, campaign measurement and customer journey thinking.
**Analytical**
Ability to interpret sales, CRM, market, digital and financial data; build dashboards; identify trends; and communicate actionable insights.
**Scientific and customer credibility**
Ability to understand diagnostic workflows, customer needs, clinical context and product value in allergy and autoimmune diagnostics.
**Stakeholder leadership**
Ability to influence Sales, Channel, Regulatory, Legal, Finance, Supply Chain, Customer Support, Marketing Operations and global teams.
**Execution discipline**
Strong prioritization, ownership, follow-through and ability to move from strategy to measurable action.
Leadership behaviours and values
- **Customer-focused:** Builds customer allegiance by understanding customer needs and translating them into practical portfolio and campaign actions.
- **Accountable:** Owns outcomes, communicates risks early and follows through on commitments.
- **Strategic:** Connects market dynamics, portfolio choices, customer insight and financial impact.
- **Action-oriented:** Moves quickly from planning to execution while focusing on the highest-impact priorities.
- **Collaborative:** Works across functions, countries and time zones with clarity and respect.
- **Curious and data-driven:** Learns new tools, tests assumptions, applies insight and continuously improves.
- **Values-led:** Demonstrates Integrity, Intensity, Innovation and Involvement.
Preferred candidate profile
The preferred candidate combines scientific credibility, strategic marketing capability, digital fluency, analytical discipline and commercial judgment. They can work confidently with laboratories, healthcare-provider-facing commercial teams, distributors, KOLs and global stakeholders. They are equally comfortable shaping a long-term portfolio strategy, reviewing campaign performance, supporting a customer visit, preparing a business case, guiding a launch plan and converting insight into clear next steps.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.