Remote Healthcare Intake Specialist

ReWorks Solutions; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A premier outsourcing solutions provider based in South Africa is looking for a detail-oriented Healthcare Intake Specialist. The role involves facilitating patient intake processes and ensuring the accurate gathering of essential information. Strong communication skills, a background in healthcare, and familiarity with electronic health records are required. This position offers remote work flexibility, comfortable working U.S. hours, and compensation in USD.

Benefits

Work from home

Comfortable working U.S. hours

Paid in USD

Qualifications

• Experience in a healthcare setting, particularly in patient intake or administrative roles.
• Strong understanding of medical terminology and healthcare protocols.
• Ability to manage multiple priorities efficiently.

Responsibilities

• Gather and verify essential personal and medical information for patient intake.
• Provide customer service and address inquiries from patients.
• Maintain accurate records in the patient database.
• Coordinate with healthcare providers and support staff.
• Educate patients on procedures and appointment scheduling.
• Identify issues in the intake process and propose improvements.

Skills

Communication skills

Attention to detail

Customer service

Organizational skills

Education

Associate's degree in Healthcare Administration or related field

Bachelor's degree preferred

Tools

Electronic health record (EHR) systems

Standard office software

Job description

A premier outsourcing solutions provider based in South Africa is looking for a detail-oriented Healthcare Intake Specialist. The role involves facilitating patient intake processes and ensuring the accurate gathering of essential information. Strong communication skills, a background in healthcare, and familiarity with electronic health records are required. This position offers remote work flexibility, comfortable working U.S. hours, and compensation in USD.