Remote EV Charger Support Specialist

QuickTeam; Johannesburg; On-site; ZAR 190,000 - 223,000; Full time

Job summary

QuickTeam is seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed—full training will be provided.

This remote, full-time role requires a tech‑savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational. You will monitor charger statuses, assist property owners and drivers with troubleshooting, coordinate with maintenance teams for on-site support, document issues in the system, and

Qualifications

• 3+ years of experience in customer service or technical support
• Tech-savvy with strong problem-solving skills
• Excellent communication skills
• Ability to multitask and manage active issues efficiently
• Customer service or technical support experience in IT or related field preferred

Responsibilities

• Monitor EV charger statuses and identify issues.
• Communicate with property owners and drivers to assist with troubleshooting.
• Coordinate with maintenance teams for on-site support.
• Document issues and resolutions in the system.
• Escalate complex technical problems when necessary

Skills

Customer service

Technical support

IT knowledge

Communication

Job description

QuickTeam is seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed—full training will be provided.

This remote, full-time role requires a tech‑savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational. You will monitor charger statuses, assist property owners and drivers with troubleshooting, coordinate with maintenance teams for on-site support, document issues in the system, and