Remote Digital Adoption & Training Specialist

Dy / Dx Digital; Cape Town; On-site; ZAR 693 000 - 1 040 000; Full time

Job summary

A digital transformation consultancy is seeking a Technical Support Administrator to assist clients with training and technical queries. The role involves engaging directly with users, analyzing issues, and improving system adoption through effective communication. Candidates should possess a relevant bachelor's degree and 1-3 years of experience, with strong problem-solving and communication skills. Flexible working arrangements and opportunities for growth are offered.

Benefits

Flexible workspaces

Company-funded snacks and meals

Flexible leave policy

Qualifications

• 1-3 years of experience in a similar role.
• Ability to explain concepts simply.
• Soft skills: patience, adaptability, empathy.

Responsibilities

• Direct contact with end users for training and support.
• Diagnose and resolve technical queries.
• Conduct training sessions for users.

Skills

Communication

Problem-solving

Training

Analytical thinking

Education

Relevant bachelor's degree

Job description

A digital transformation consultancy is seeking a Technical Support Administrator to assist clients with training and technical queries. The role involves engaging directly with users, analyzing issues, and improving system adoption through effective communication. Candidates should possess a relevant bachelor's degree and 1-3 years of experience, with strong problem-solving and communication skills. Flexible working arrangements and opportunities for growth are offered.