Remote Data Entry & Customer Service Specialist

Mashreq Bank; Remote; ZAR 30 000 - 50 000; Full time

Job summary

A leading financial institution is seeking meticulous and customer-focused individuals for a remote Data Entry & Customer Service role. The ideal candidate will manage data accurately while providing exceptional support to customers. Applicants should possess strong typing skills and proficiency in digital communication tools, contributing to a culture of excellence and collaboration within the company.

Benefits

Competitive salary

Work-from-home flexibility

Comprehensive health, dental, and vision insurance

Opportunities for professional development

Employee discounts on products

Qualifications

• Attention to detail and accuracy in data entry tasks.
• Ability to communicate effectively with customers.
• Experience in data entry or customer service is preferred.

Responsibilities

• Enter and update customer information and records accurately.
• Respond to customer inquiries via email, chat, and phone.
• Resolve basic account issues while maintaining customer satisfaction.
• Collaborate with team members to streamline processes.

Skills

Strong typing skills

Excellent written communication

Excellent verbal communication

Problem-solving skills

Organizational skills

Education

High school diploma

College degree (preferred)

Tools

Microsoft Office Suite

Google Workspace

CRM systems

Job description

A leading financial institution is seeking meticulous and customer-focused individuals for a remote Data Entry & Customer Service role. The ideal candidate will manage data accurately while providing exceptional support to customers. Applicants should possess strong typing skills and proficiency in digital communication tools, contributing to a culture of excellence and collaboration within the company.