Remote Customer Support Specialist - 3+ Years, UK/US Hours

Lead Generation Group; Gauteng; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading marketing solutions company based in Gauteng is seeking a detail-oriented Customer Support Specialist. The role involves delivering exceptional support, managing client accounts, and resolving issues efficiently. Ideal candidates have over 3 years of remote experience, excellent communication skills in English, and a collaborative spirit. The position requires a commitment to work during UK or US hours. Join a team that values customer relationships and continuous learning.

Qualifications

• 3+ years of remote client support experience required.
• Proven ability in managing client accounts effectively.
• Comfortable with working during UK or US hours.

Responsibilities

• Serve as the first point of contact for customers.
• Resolve customer issues and answer their questions promptly.
• Build long-term relationships with customers and provide exceptional service.

Skills

Excellent written and verbal English skills

Client-centric problem solving

Analytical mindset

Strong organization

Collaboration and motivation

Digital marketing knowledge

Job description

A leading marketing solutions company based in Gauteng is seeking a detail-oriented Customer Support Specialist. The role involves delivering exceptional support, managing client accounts, and resolving issues efficiently. Ideal candidates have over 3 years of remote experience, excellent communication skills in English, and a collaborative spirit. The position requires a commitment to work during UK or US hours. Join a team that values customer relationships and continuous learning.