Remote Customer Success & Sales Support VA

Maple Maids Cleaning; Cape Town; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A growing home cleaning company is seeking a dedicated Remote Virtual Assistant to manage customer inquiries and coordinate with cleaning teams. Ideal candidates will have 2+ years of customer service experience, excellent English communication skills, and be available during EST business hours. This full-time role offers competitive pay based on experience and opportunities for professional growth.

Benefits

Competitive hourly rate ($5-7 USD/hour)

Performance bonuses

Professional development and training

Qualifications

• 2+ years customer service experience, preferably in home services.
• 1+ years experience as a virtual assistant or in remote work.
• Flexibility to be available during EST business hours.

Responsibilities

• Manage customer inquiries via phone, email, and chat.
• Schedule and confirm cleaning appointments.
• Coordinate with cleaning teams for optimal service delivery.

Skills

Customer service experience

Excellent English communication

Problem-solving mindset

Scheduling software experience

Sales experience

Tools

CRM systems

Job description

A growing home cleaning company is seeking a dedicated Remote Virtual Assistant to manage customer inquiries and coordinate with cleaning teams. Ideal candidates will have 2+ years of customer service experience, excellent English communication skills, and be available during EST business hours. This full-time role offers competitive pay based on experience and opportunities for professional growth.