Remote Customer Excellence Team Lead

Brsk; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A customer service company is seeking a Customer Excellence Team Leader to inspire and lead a team in achieving exceptional service. This role involves mentoring agents, managing customer queries, and ensuring operational efficiency. The ideal candidate will have proven leadership experience in customer service along with strong communication skills. The position offers remote work potential and the possibility of permanent placement after three months. A strong drive for results is essential.

Qualifications

• Proven leadership experience in customer service.
• Strong communication skills.
• A drive for results and operational efficiency.

Responsibilities

• Inspire and lead a team towards exceptional service.
• Mentor agents and manage customer queries.
• Ensure operational efficiency.

Skills

Leadership

Communication

Customer Service

Job description

A customer service company is seeking a Customer Excellence Team Leader to inspire and lead a team towards exceptional service in Polokwane.

The role includes mentoring agents, managing customer queries, and ensuring operational efficiency.

Proven leadership experience in customer service and strong communication skills are essential.

This position offers the potential for remote work and permanent placement after three months.

Ideal candidates should have a strong drive for results.