Remote CRM Lifecycle Architect | Personalization & Growth

Mukuru; Wes-Kaap; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A purpose-driven fintech company seeks a CRM & Lifecycle Communications Specialist in South Africa. In this role, you will create customer engagement strategies across various channels, ensuring impactful communications tailored to customers' needs. This position requires 5+ years of relevant experience and a strong command of CRM tools. Join a collaborative team that values creativity and customer loyalty. Remote work options are available.

Qualifications

• 5+ years in CRM, lifecycle marketing, or product communications.
• Strong hands-on experience with CRM/marketing automation platforms.
• Proven success in building customer journeys across multi-channel environments.

Responsibilities

• Design & deliver impactful CRM journeys.
• Build automated, multi-channel campaigns.
• Translate business goals into communications that drive awareness.

Skills

CRM expertise

Lifecycle marketing

Data analysis

Customer journey creation

Tools

Braze

CleverTap

Salesforce

HubSpot

Job description

A purpose-driven fintech company seeks a CRM & Lifecycle Communications Specialist in South Africa. In this role, you will create customer engagement strategies across various channels, ensuring impactful communications tailored to customers' needs. This position requires 5+ years of relevant experience and a strong command of CRM tools. Join a collaborative team that values creativity and customer loyalty. Remote work options are available.