Remote Clinical Aesthetic Product Specialist

Placements24; Randburg; Hybrid; ZAR 1,477,000 - 2,461,000; Full time

Benefits offered by this job

Fully remote

Industry-leading technologies

Professional development

Job summary

Placements24 is seeking a Remote Clinical Aesthetic Product Specialist for a global manufacturer of advanced aesthetic devices and cosmeceuticals. You will deliver virtual training, provide remote technical support, and guide clinicians on product application and integration.

This role requires a science degree, at least 5 years in clinical aesthetics, strong communication, and expertise with lasers, RF and energy devices.

Qualifications

• 5+ years in clinical aesthetics with hands-on device experience.
• Strong virtual training and teaching abilities.
• Excellent communication and remote collaboration skills.
• Knowledge of lasers, RF and energy-based devices.

Responsibilities

• Deliver virtual product training for healthcare professionals.
• Provide remote technical support for aesthetic devices.
• Develop training materials and guidelines.
• Consult with clients on clinical needs and product usage.
• Stay updated on product developments and research.
• Relay client feedback to R&D and product teams.
• Support virtual product launch events and marketing initiatives.
• Maintain records of trainings and client interactions.
• Ensure compliance with company policies and safety standards.
• Collaborate with sales, marketing, and product teams remotely.

Skills

Clinical aesthetics

Virtual training

Technical support

Device operation

Skincare science

Education

Degree in science

Dermal science background

Tools

Zoom

Teams

CRM software

Job description

About the Role

Our client, a renowned manufacturer of advanced clinical aesthetic devices and cosmeceutical products, is looking for a dedicated Remote Clinical Aesthetic Product Specialist. This role is pivotal in providing expert technical support, training, and consultation to medical professionals and aesthetic clinics globally. You will serve as a key liaison, ensuring clients maximize the potential of our client's innovative product lines through comprehensive education and application guidance. As a remote specialist, you will conduct virtual training sessions, provide technical troubleshooting, and support product integration into clinical workflows. This position demands a deep understanding of aesthetic procedures, device technologies, and skincare science, combined with excellent communication and teaching abilities. Join a dynamic, innovative company committed to advancing the field of aesthetic medicine and operating with a strong remote-first culture.

Key Responsibilities

• Delivering virtual product training and demonstrations to healthcare professionals, including physicians, nurses, and aestheticians.
• Providing remote technical support and troubleshooting for clinical aesthetic devices and cosmeceutical product lines.
• Developing and refining training materials, protocols, and best practice guidelines for product usage.
• Consulting with clients to understand their clinical needs and recommending optimal product application strategies.
• Staying consistently updated on new product developments, technological advancements, and clinical research relevant to the aesthetic industry.
• Gathering and relaying client feedback to the R&D and product management teams to drive product improvement and innovation.
• Assisting with the planning and execution of virtual product launch events and marketing initiatives.
• Maintaining accurate records of training sessions, client interactions, and technical support provided.
• Ensuring compliance with all company policies, industry regulations, and safety standards.
• Collaborating effectively with sales, marketing, and product development teams in a remote setting.

Requirements

• A degree in a relevant scientific field (e.g., Nursing, Dermal Science, Biology, Chemistry) or equivalent professional experience.
• A minimum of 5 years of experience in the clinical aesthetics industry, with hands-on experience in device operation and/or product application.
• In-depth knowledge of aesthetic procedures, skincare science, and various types of aesthetic technologies (e.g., lasers, radiofrequency, energy-based devices).
• Proven ability to conduct effective training and provide technical support, preferably in a virtual environment.
• Excellent presentation, communication, and interpersonal skills, with the ability to engage diverse professional audiences.
• Strong problem-solving aptitude and the ability to diagnose and resolve technical issues efficiently.
• Proficiency with virtual meeting platforms (Zoom, Teams, etc.) and digital documentation tools.
• Self-motivated, organized, and able to manage time effectively to meet remote work demands.
• A strong understanding of the business aspects of aesthetic clinics is advantageous.

Benefits

• Highly competitive salary and performance-based bonus structure.
• Fully remote role with the flexibility to work from home.
• Opportunity to work with industry-leading aesthetic technologies and products.
• Continuous learning and professional development in the rapidly evolving aesthetics field.
• Comprehensive benefits package including health, dental, and vision insurance.
• Allowance for home office setup and connectivity.
• Opportunities for international travel for specific training events (if required and feasible).