Remote Client Support Specialist — Healthcare Marketing

Vortala; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A fast-growing digital marketing leader is seeking a Remote Client Support Specialist to assist North American clients with website support and digital marketing guidance. You will provide exceptional service and troubleshoot technical issues for healthcare websites. The ideal candidate possesses excellent communication skills and basic HTML, Photoshop, and digital marketing abilities. This role offers flexible hours working from home, ensuring a balanced family-friendly environment.

Qualifications

• Direct client service experience via phone and email.
• Confident communication skills to engage clients positively.
• Ability to troubleshoot technical issues efficiently.
• Experience in a client-facing role with a focus on service.

Responsibilities

• Answer incoming support calls, email, and chat.
• Troubleshoot technical issues promptly and professionally.
• Advise clients on digital marketing methods.
• Coordinate with internal teams to fulfill client requests.

Skills

Client service experience

Superior written and verbal communication

Basic HTML skills

Basic Photoshop skills

Basic digital marketing skills

Organizational skills

Job description

A fast-growing digital marketing leader is seeking a Remote Client Support Specialist to assist North American clients with website support and digital marketing guidance. You will provide exceptional service and troubleshoot technical issues for healthcare websites. The ideal candidate possesses excellent communication skills and basic HTML, Photoshop, and digital marketing abilities. This role offers flexible hours working from home, ensuring a balanced family-friendly environment.