Remote Client Support Specialist for Healthcare Marketing

Vortala; Gauteng; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A fast-growing digital marketing leader is seeking a Client Support Specialist to assist clients in managing their practice websites. You’ll provide support via phone, email, and chat, while advising on digital marketing strategies. Strong communication skills and a positive attitude are essential for this full-time, remote role based in South Africa. The company values personal growth and offers flexible hours.

Benefits

Flexible family-friendly hours

Ongoing training and development opportunities

Qualifications

• Upbeat, positive phone manner that builds client trust.
• Direct client service experience and a passion for exceptional service.
• Experience in healthcare and working with doctors is a plus.

Responsibilities

• Answering support calls, email, and chat from clients.
• Troubleshooting technical issues and resolving client requests.
• Advising clients on digital marketing methods.
• Coordinating with internal teams to fulfill client requests.

Skills

Confidence and trust in communication

Client service experience

Written and verbal communication skills

Basic HTML skills

Basic Photoshop skills

Basic digital marketing skills

Organizational and time management skills

Job description

A fast-growing digital marketing leader is seeking a Client Support Specialist to assist clients in managing their practice websites. You’ll provide support via phone, email, and chat, while advising on digital marketing strategies. Strong communication skills and a positive attitude are essential for this full-time, remote role based in South Africa. The company values personal growth and offers flexible hours.