Remote Childcare Advisor

Placements24; East London; Hybrid; ZAR 207,000 - 344,000; Full time

Benefits offered by this job

Competitive contractor pay

Fully remote work

Flexible hours

Growth opportunities

Impact on families nationwide

Job summary

Placements24 is seeking a knowledgeable Remote Childcare Advisor to guide families nationwide in choosing and coordinating childcare solutions. This fully remote role focuses on expert advice, resources, and personalized support to help parents navigate nanny, au pair, and daycare options.

You will conduct virtual sessions, develop materials, and respond to inquiries via email, phone, and video calls, leveraging your extensive childcare experience and strong communication skills.

Qualifications

• Extensive experience in childcare, nanny placement, or advisory roles.
• Strong understanding of child development, safety and family support services.
• Excellent communication, active listening and problem-solving skills.
• Proficiency with remote communication tools (Zoom, Teams) and office software.

Responsibilities

• Conduct remote consultations with families to assess childcare needs.
• Provide recommendations on nannies, au pairs, and daycare options.
• Help families develop interview questions and selection criteria.
• Guide on setting expectations, routines and managing arrangements.
• Create and update informational materials for families.
• Respond promptly to inquiries via email, phone, and video calls.

Skills

Childcare experience

Child development knowledge

Communication skills

Remote tools proficiency

Tools

Zoom

Teams

Office software

Job description

About the Role

Our client is seeking a knowledgeable and empathetic Remote Childcare Advisor to provide guidance and support to families seeking childcare solutions nationwide. This is a fully remote position where you will leverage your expertise to consult with parents, offer advice on childcare options, and help them navigate the complexities of finding and retaining quality caregivers. You will develop resources, conduct virtual sessions, and contribute to a platform dedicated to enhancing family well‑being through expert childcare support. This role is perfect for an experienced professional looking for flexibility and the opportunity to make a substantial impact from anywhere.

Key Responsibilities

• Conduct remote consultations with families to assess their childcare needs and preferences.
• Provide informed recommendations on various childcare arrangements, including nannies, au pares, and daycare centers.
• Assist families in developing effective interview questions and selection criteria for caregivers.
• Offer guidance on setting expectations, establishing routines, and managing childcare arrangements.
• Create and update informational materials and resources for families.
• Respond promptly and professionally to client inquiries via email, phone, and video calls.

Requirements

• Extensive experience in childcare, nanny placement, or a related advisory role.
• Strong understanding of child development, safety, and family support services.
• Excellent communication, active listening, and problem-solving skills.
• Proficiency with remote communication tools (Zoom, Teams, etc.) and office software.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Competitive contractor compensation.
• Fully remote work arrangement with flexible hours.
• Opportunity to work with a growing organization focused on family services.
• Contribute to positive outcomes for families across the country.
• Develop valuable remote consulting expertise.