Remote Cape Town Customer Support Specialist (UK Hours)

The Legends Agency; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading UK supplier is seeking a Customer Support Executive to deliver exceptional service to UK customers remotely from Cape Town. The role involves processing orders, resolving queries, and ensuring customer satisfaction. Candidates must have at least a year of relevant experience and excellent communication skills to succeed. This position offers the flexibility to work remotely while following UK hours.

Qualifications

• Minimum 1 year of experience in customer service, order processing, or admin support.
• Excellent communication skills, articulate, clear, and confident on the phone.
• Detail-oriented with strong order entry or admin accuracy.

Responsibilities

• Handle inbound customer calls professionally and efficiently.
• Accurately input customer orders into the system.
• Resolve customer queries promptly, using initiative to find the best solution.

Skills

Customer service experience

Excellent communication skills

Detail-oriented

Tech-comfortable

Self-starter

Job description

A leading UK supplier is seeking a Customer Support Executive to deliver exceptional service to UK customers remotely from Cape Town. The role involves processing orders, resolving queries, and ensuring customer satisfaction. Candidates must have at least a year of relevant experience and excellent communication skills to succeed. This position offers the flexibility to work remotely while following UK hours.