Remote Brand Concierge: Sales & CX Specialist (Commission)

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic e-commerce company is seeking a Customer Experience Sales Specialist to drive sales and enhance customer loyalty. This fully remote role is all about delivering high-end, personalized experiences while executing sales strategies that maximize revenue. Ideal candidates have at least 1 year of experience in online sales and customer support, with a strong ability to build rapport quickly. Join our team to grow your career in a supportive environment with competitive commissions and comprehensive benefits.

Benefits

Competitive commission structure

Comprehensive health coverage or stipend

Permanent work-from-home

Career advancement opportunities

Qualifications

• Minimum 1 year of experience in remote sales and customer support.
• Proven ability to convert customer conversations into sales.
• Familiarity with e-commerce platforms and customer engagement tools.

Responsibilities

• Proactively identify and execute high-value sales actions to enhance revenue.
• Implement strategies for recapturing lost sales through abandoned cart assistance.
• Serve as the brand's voice via multiple communication channels.
• Deliver a high-end, consultative experience to customers.
• Accurately log customer interactions and sales data for continuous improvement.
• Manage order-related concerns ensuring seamless experience for repeat sales.

Skills

Sales conversion

Customer engagement

Rapport building

E-commerce knowledge

Tools

Shopify

CRM tools

Job description

A dynamic e-commerce company is seeking a Customer Experience Sales Specialist to drive sales and enhance customer loyalty. This fully remote role is all about delivering high-end, personalized experiences while executing sales strategies that maximize revenue. Ideal candidates have at least 1 year of experience in online sales and customer support, with a strong ability to build rapport quickly. Join our team to grow your career in a supportive environment with competitive commissions and comprehensive benefits.