Remote Brand Concierge: Premium Sales & CX Specialist

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic e-commerce company is seeking a Customer Experience Sales Specialist to enhance sales conversions while providing top-notch customer service. The role involves proactive sales actions and brand engagement through various channels. Candidates should have over a year of e-commerce experience with a proven record in sales and customer support. This position offers a flexible remote work environment, competitive commissions, and comprehensive health benefits, making it an exciting opportunity for motivated sales professionals.

Benefits

Commission structure

Health and wellness coverage

Flexibility with remote work

Career growth opportunities

Qualifications

• 1+ year of proven remote/online sales and customer support experience.
• High proficiency in building rapport and converting sales opportunities.
• Must possess a dedicated workspace and professional setup for remote work.

Responsibilities

• Identify and execute high-value sales actions to boost Average Order Value.
• Implement strategies for abandoned cart recovery and winback campaigns.
• Provide personalized product guidance through various communication channels.

Skills

Sales conversion

Customer service

E-commerce platforms

Communication

Persuasion

Tools

CRM tools

Shopify

Job description

A dynamic e-commerce company is seeking a Customer Experience Sales Specialist to enhance sales conversions while providing top-notch customer service. The role involves proactive sales actions and brand engagement through various channels. Candidates should have over a year of e-commerce experience with a proven record in sales and customer support. This position offers a flexible remote work environment, competitive commissions, and comprehensive health benefits, making it an exciting opportunity for motivated sales professionals.