Remote Bookkeeping Assistant - Africa

Scalesource; South Africa; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A financial services company is seeking a Remote Bookkeeping Assistant to provide administrative and accounting support. The ideal candidate must have proven experience with QuickBooks Online and strong bilingual communication skills. Responsibilities include customer inquiry handling, appointment coordination, and bookkeeping tasks. This role offers a full-time schedule of 40 hours per week with a salary of $1,200 USD/month.

Qualifications

• Proven experience with QuickBooks Online.
• Experience in bookkeeping, including invoicing and financial reporting.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and text.
• Assist the sales team with administrative functions.
• Run inventory processes and manage sales orders.

Skills

QuickBooks Online

Customer service

Attention to detail

Bilingual (English and Spanish)

Inventory management

Job description

Remote Bookkeeping Assistant

Location: Remote (must live outside the U.S.)
Salary: $1,200 USD/month
Hours: 40 hours per week.

Summary

We are seeking a full‑time Remote Bookkeeping Assistant to support the Owner and CEO. This is an excellent opportunity to be part of a professional management team and gain valuable experience in day‑to‑day business operations. The ideal candidate is a highly organized, detail‑oriented, and proactive professional with a background in administrative support, customer service, and bookkeeping. You should possess strong English and Spanish communication skills, a customer‑first mindset, and a solid understanding of technology and cloud‑based systems. Experience with QuickBooks Online is essential.

Detailed Responsibilities

Customer Inquiry Handling

• Respond promptly and professionally to customer inquiries via phone, email, and text.
• Address questions, concerns, and requests with accuracy and courtesy.
• Provide detailed information about products, services, and pricing.
• Assist customers in scheduling appointments and consultations.

Client Qualification

• Follow a structured script to pre‑qualify potential clients.
• Assess if customers meet the service criteria.
• Collect relevant client details to support the sales process.

Appointment Coordination

• Efficiently schedule appointments based on availability and logistics.
• Use calendar software to maintain an organized system.
• Communicate appointment details clearly with customers and staff.

Sales, Administrative & Accounting Support

• Assist the sales team with administrative functions.
• Follow up with sales staff to ensure timely completion of appointments and action items.
• Use QuickBooks Online for billing, invoicing, payment processing, and data entry.
• Support Accounts Receivable (AR) and Accounts Payable (AP) processes.

Bookkeeping & Inventory Management

• Run inventory processes.
• Create and manage sales orders.
• Create and manage contracts.
• Maintain accurate financial and product records.
• Ensure timely and accurate data entry and reconciliation.

Task Management & Follow‑Up

• Track assigned tasks and follow through to completion.
• Provide reminders and support to ensure accountability within the team.

Customer Reviews & Feedback

• Compile closed client lists for follow‑up.
• Reach out to clients to request feedback and online reviews.
• Guide clients through the review process and follow up as needed.

Qualifications / Requirements

• Proven experience with QuickBooks Online
• Experience in inventory
• Experience in bookkeeping, including invoicing, and basic financial reporting.
• Comfortable creating contracts and sales orders.
• Tech‑savvy with the ability to learn new tools quickly.
• Highly organized with excellent attention to detail.
• Strong written and verbal communication skills in both English and Spanish.
• Background in customer service, administrative support, or sales coordination.
• Ability to work independently and manage multiple priorities.

Schedule

• Full‑time, 40 hours per week.