Remote Banking Sales & Service Consultant

Absa Group; Bethlehem; On-site; ZAR 150 000 - 350 000; Full time

Job summary

Join a forward-thinking banking institution that is dedicated to empowering Africa's future. In this dynamic role, you will engage with customers to provide exceptional sales and service experiences, ensuring their needs are met through expert product knowledge and effective problem-solving. As a key player in driving sales and reducing customer attrition, you will have the opportunity to grow your skills and contribute to the bank's mission of service excellence. This is an exciting chance to be part of a team that values your development and offers a platform for your career to flourish in a supportive and diverse environment.

Qualifications

• Required: Higher Certificates in Business, Commerce, or Management.
• Strong sales and customer service skills necessary.

Responsibilities

• Deliver virtual customer sales and service, resolving queries.
• Achieve sales targets through quality applications and upselling.
• Adhere to risk and governance policies during customer interactions.

Skills

Customer Service

Sales Skills

Product Knowledge

Problem-Solving

Communication

Education

Higher Certificates in Business

Advanced National (Vocational) Certificates

Job description

Join a forward-thinking banking institution that is dedicated to empowering Africa's future. In this dynamic role, you will engage with customers to provide exceptional sales and service experiences, ensuring their needs are met through expert product knowledge and effective problem-solving. As a key player in driving sales and reducing customer attrition, you will have the opportunity to grow your skills and contribute to the bank's mission of service excellence. This is an exciting chance to be part of a team that values your development and offers a platform for your career to flourish in a supportive and diverse environment.