Remote Admin & Customer Support Specialist (EST)

Bruntwork; Gauteng; Remote; ZAR 200 000 - 300 000; Part time

Job summary

A growing B2B-focused business is seeking a proactive and detail-oriented Administrative & Customer Support Specialist for a remote, part-time role. Responsibilities include managing email communications, supporting the business owner with administrative tasks, and maintaining customer records. The ideal candidate should possess strong English communication skills and prior customer-facing experience. This role offers a flexible schedule with a starting commitment of 20 hours a week.

Qualifications

• Must reside within or near the EST timezone.
• Excellent command of written and spoken English.
• Previous experience in a customer-facing role.
• Strong attention to detail and organizational skills.

Responsibilities

• Respond to client inquiries via email in a professional manner.
• Draft and manage email correspondence.
• Support business owner with administrative tasks.
• Maintain organized customer records.
• Communicate with buyers and clients.
• Identify ways to improve client communication.

Skills

Written and spoken English communication

Customer-facing experience

Critical thinking

Independent work

Attention to detail

Organizational skills

Job description

A growing B2B-focused business is seeking a proactive and detail-oriented Administrative & Customer Support Specialist for a remote, part-time role. Responsibilities include managing email communications, supporting the business owner with administrative tasks, and maintaining customer records. The ideal candidate should possess strong English communication skills and prior customer-facing experience. This role offers a flexible schedule with a starting commitment of 20 hours a week.