Remote 3rd Line Systems Engineer - VMware & Networking

Viadex (Pty) Ltd; Polokwane; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading IT service provider is seeking a 3rd Line Systems Engineer to deliver high-level technical support as part of their dynamic team. The ideal candidate will have extensive experience in VMware, Cisco, and Microsoft systems, along with strong troubleshooting skills. This position offers market-related remuneration, travel opportunities, and educational assistance to help advance your career.

Benefits

Global and national travel opportunities

Free parking

Life Assurance

Funding for accreditations

Recognition schemes

Qualifications

• 5+ years’ experience in an IT Service Desk support environment.
• 3+ years’ experience supporting firewalls (FortiGate, WatchGuard, Cisco).
• 5+ years’ experience supporting VMware hypervisor & Cisco/HPE networking.

Responsibilities

• Provide remote 3rd line technical IT support.
• Logging and progressing support tickets through the MSP systems.
• Troubleshoot and resolve hardware/software incidents.

Skills

VMware VCPMCSE

MCITP

Cisco Networking

HPE Networking

FortiGate

WatchGuard

Microsoft Systems

Active Directory

DNS

DHCP

Education

Matric or equivalent secondary education

Tools

VMware

Cisco Hardware

Dell Hardware

Veeam

Zerto

Azure

AWS

Job description

A leading IT service provider is seeking a 3rd Line Systems Engineer to deliver high-level technical support as part of their dynamic team. The ideal candidate will have extensive experience in VMware, Cisco, and Microsoft systems, along with strong troubleshooting skills. This position offers market-related remuneration, travel opportunities, and educational assistance to help advance your career.