Remote 3rd-Line Systems Engineer: VMware & Cloud

Viadex (Pty) Ltd; East London; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology firm seeks a 3rd Line Systems Engineer based in South Africa. The role involves providing remote technical support, managing support tickets, and ensuring SLA compliance. Candidates should have over 5 years of experience with VMware, Cisco, and Microsoft systems. The position offers opportunities for global travel and additional benefits like life assurance and funding for education.

Benefits

Global travel opportunities

Free parking

Life Assurance

Educational assistance

Qualifications

• 5+ years’ experience in 3rd line IT support.
• Experience supporting VMware hypervisor and NSX.
• Familiarity with public and private cloud environments.

Responsibilities

• Logging and progressing support tickets.
• Provide remote 3rd line technical IT support.
• Troubleshooting hardware and software incidents.

Skills

IT Service Desk support

VMware VCP MCSE / MCITP

Cisco / HPE networking

Support for firewalls

Microsoft Systems

Education

Matric or equivalent secondary education

Tools

Veeam

Azure

AWS

Job description

A leading technology firm seeks a 3rd Line Systems Engineer based in South Africa. The role involves providing remote technical support, managing support tickets, and ensuring SLA compliance. Candidates should have over 5 years of experience with VMware, Cisco, and Microsoft systems. The position offers opportunities for global travel and additional benefits like life assurance and funding for education.