Relationship Manager: Debtor Management

nedbank; Cape Town; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A prominent South African bank in Cape Town is seeking a Relationship Manager for the Debtor Management sector. The role involves managing client relationships and business portfolios, sourcing new business, and providing expertise in debtor management products. The ideal candidate should have at least 5 years’ relevant experience and a background in banking. This position offers a chance to contribute to strategic financial solutions in a dynamic environment.

Qualifications

• Minimum 5 years relevant job-related experience.
• Banking experience preferable and high-level liaison essential.

Responsibilities

• Grow the Nedbank Debtor Management book in line with budgets.
• Source new business by presenting Nedbank Debtor Management product opportunities.
• Provide product expertise by delivering Nedbank Debtor Management solutions.

Skills

Business administration and management

Change management

Communication

Customer Focus

Planning and Organizing

Education

Advanced Diplomas/National 1st Degrees

Job description

Requisition: 139885
Title: Relationship Manager: Debtor Management
Location: Cape Town
Closing Date: 22 October 2025

Job Family

Sales And Services

Client Service

Manage Managers

FAIS Affected

Job Purpose

To sell, service and manage the Nedbank Debtor Management (NDM) Portfolio in line with Nedbank's Relationship Banking Channel strategy and agreed targets. The debtor management suite of products would include Invoice Discounting, Factoring, Cash Solutions/Single Invoice Discounting, Export Factoring and Trade Finance.

Job Responsibilities

• Grow the Nedbank Debtor Management book in line with budgets by building and maintaining client relationships
• Source new business by presenting Nedbank Debtor Management product opportunities to clients. (Invoice Discounting; Factoring; Cash Solutions/Single invoice discounting; Export Factoring and Trade Finance)
• Provide product expertise by delivering Nedbank Debtor Management solutions in line with Relationship Banking Channel strategy and budget
• Build and maintain client relationships through the undertaking of independent and dual visits with bankers based on client needs and related situations
• Build relationships with internal/external stakeholders by contributing to structured information sharing meetings
• Identify opportunities by collaborating with Relationship Banking Channel according to strategy
• Manage and monitor onboarding of new clients
• Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are met
• Ensure client expectations are met by liaising with regional and product teams. Monitor/manage outputs as per service level agreements to internal and external stakeholders
• Collaboration with operations/audit within Debtor Management
• Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned
• Identify training courses and career progression for self through input and feedback from management
• Ensure all personal development plan activities are completed within specified timeframe
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.)
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy)
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• Minimum 5 years relevant job related experience
• Banking experience preferable and high level liaison essential

Technical / Professional Knowledge

• Business administration and management
• Business terms and definitions
• Change management
• Governance, Risk and Controls
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Talent management
• Management information and reporting principles, tools and mechanisms
• Building Partnerships
• Earning Trust
• Communication
• Customer Focus
• Business Acumen
• Planning and Organizing

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at [phone]