Relationship Manager

Firstrand; Pretoria; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading financial institution in Pretoria is seeking a Relationship Manager to manage a portfolio of high revenue clients. The ideal candidate will have a proven track record in client relationship management, thrive in a collaborative environment, and be adaptable to changing circumstances. This role offers opportunities for networking and innovation in a challenging work environment.

Benefits

Opportunities to network and collaborate

A challenging working environment

Opportunities to innovate

Qualifications

• Proven successful track record in client relationship management.
• Ability to thrive in a collaborative and high-pressure environment.
• Expert knowledge on legislative amendments and industry best practices.

Responsibilities

• Manage and grow a portfolio of high revenue generating clients.
• Achieve net income return for the business as defined in financial reports.
• Deliver exceptional customer service through proactive solutions.

Job description

Job Description

Dear Future, Relationship Manager The role requires you to be responsible for management of their function, devising implementing and providing input into the customer relationship management strategy.

Strategically and operationally manage and grow a portfolio of high revenue generating clients. Are you someone who can: manage a portfolio of Mortgage Origination Clients to achieve the objective of the Retail sales and Secured Lending Cluster Business units. Achieve the Net Income return for the Business as defined in the Financial Performance Report of the Business. Drive an increase in average balance of a specific portfolio of liabilities as defined in the Financials Performance Report of the Business. Manage existing client and grow portfolio through making contact and generating leads. Manage the growth of active customer account base. Maintenance of expert knowledge on relevant legislative amendment, industry best practices and provision of proactive advice and solution to relevant stakeholders. Deliver exceptional service that exceeds customers' expectations through proactive innovative and appropriate solutions.

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Have a proven successful track record
• Thrive in a collaborative environment
• Working under immense pressure
• Putting in long hours

We look forward to engaging with you. All appointments will be made in line with FirstRand Group's Employment Equity plan.

The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose it to other parties.

Job Details: Applications will not be accepted on or after 16/10/25. Kindly submit applications ahead of the closing date indicated below.