Relationship Banker

Capitec; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading banking institution in South Africa is seeking a motivated individual to manage client relationships and provide excellent service. Candidates should have 2+ years of experience in business banking and be familiar with banking practices and client management principles. A Grade 12 certificate is required, with preference for candidates holding a diploma in finance or business management.

Qualifications

• 2 years plus previous experience within Business Banking environment.
• Sales, features, benefits and value propositions of products & services.
• Administration of processes and procedures pertaining to Business Banking transactions.
• Client Service experience.

Responsibilities

• Manage clients by providing excellent client service.
• Retain and optimise client value while attracting new clients.

Skills

Communications Skills

Administration Skills

Planning, organising and coordination skills

Problem solving skills

Interpersonal & Relationship management Skills

Attention to Detail

Education

Grade 12 National Certificate / Vocational

Diploma in Accounting - Financial Accounting or Business Management

Job description

Apply By

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below.

Purpose Statement

To manage clients (many-to-many basis) by providing excellent client service which aims to retain and optimise client value whilst attracting new clients to ensure future client growth.

Experience

Minimum Experience

• 2 years plus previous experience within Business Banking environment.

Ideal Experience

• Sales, features, benefits and value propositions of products & services.
• Administration of processes and procedures pertaining to Business Banking transactions.
• Client Service experience.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate.

Qualifications (Ideal Or Preferred)

• Diploma in Accounting - Financial Accounting or Business Management.

Knowledge

Minimum Knowledge

• Business banking environment including features, benefits and value propositions of products & services.
• General banking practices and procedures.
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements.
• The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
• Administration processes and procedures pertaining to Business Banking transactions.
• Client relationship management and service principles.

Ideal Knowledge

• Capitec Business Bank products and services.
• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Capitec/Business Bank systems and processes.

Skills

• Communications Skills
• Administration Skills
• Planning, organising and coordination skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Attention to Detail

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.