Registration Support Centre Agents (Fixed -Term Contract) - Randburg

Emeris College; Randburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An educational institution in Randburg is looking for Registration Support Centre Agents on a fixed-term contract. Responsibilities include resolving registration queries, providing support for students, and managing administrative tasks. Candidates should have a minimum of Grade 12 and 1-2 years of relevant experience, along with competence in Word and Excel. This role is ideal for someone with strong interpersonal skills and a service-oriented mindset.

Qualifications

• Minimum of Grade 12 / Matric required.
• Diploma (NQF 6) is advantageous.
• 1-2 years relevant working experience in Reception/Admin.

Responsibilities

• Ensure registration queries are resolved or escalated.
• Provide end-to-end registration support for students.
• Call students to encourage registration.

Skills

Good interpersonal skills

Experience in Word & Excel

Excellent communication skills (verbal & written)

Superior organisational and administrative skills

High Initiative

Education

Grade 12 / Matric

Diploma (NQF 6)

Job description

Job title : Registration Support Centre Agents (Fixed -Term Contract) - Randburg

Job Location : Gauteng, Randburg

Deadline : November 28, 2025

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Duties and Responsibilities

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required

• Good interpersonal skills
• Must be methodical / systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements

• Minimum of Grade 12 / Matric
• Diploma (NQF 6) is advantageous.

Minimum Work Experience requirements

• A minimum of 1-2 years relevant (Reception / Admin) working experience. Must be computer literate (Word & Excel)
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