Key Responsibilities
Regional Sales Strategy & Revenue Growth
- Own the regional sales target and overall revenue performance across Gauteng, North West, Free State, Mpumalanga and Limpopo.
- Develop and execute clear territory sales strategies for each province and channel.
- Identify and pursue opportunities for revenue, volume and distribution growth.
- Drive new business through prospecting, presentations, negotiations and account acquisition.
- Develop plans to increase customer penetration and product distribution across the region.
- Monitor competitor activity, pricing, product ranges and market developments.
- Respond quickly to competitive threats and changing market conditions.
- Identify underperforming territories and accounts and implement corrective sales strategies.
Key Account Management
- Own and grow relationships with major regional key accounts, including SPAR, Pick n Pay, Shoprite and forecourt groups.
- Develop strong relationships with regional buyers, managers and commercial decision-makers.
- Negotiate regional ranging, promotional activity and trading execution within agreed commercial parameters.
- Drive increased product distribution, availability and visibility within key accounts.
- Monitor account performance and identify opportunities for additional listings, ranges and volume.
- Ensure key accounts receive a consistently high level of service.
- Resolve customer escalations, disputes and commercial issues quickly and professionally.
- Build long-term customer relationships that support sustainable regional growth.
Independent Trade & Wholesale
- Drive sales volume and distribution growth across independent retailers and wholesalers.
- Develop and maintain strong relationships with independent trade customers.
- Identify new wholesale and independent account opportunities.
- Increase product ranging and repeat ordering across the customer base.
- Develop plans to increase average order value and customer frequency.
- Ensure pricing, credit and stock discipline is maintained.
- Monitor account activity and take corrective action where customer performance declines.
Regional Team Leadership
- Lead, manage and develop the regional sales representatives, key account representatives and merchandisers.
- Set clear individual, channel and team sales targets.
- Establish clear expectations around activity, coverage, distribution and execution.
- Conduct regular performance reviews and one-on-one coaching sessions.
- Conduct field accompaniments and provide practical coaching to sales representatives.
- Monitor individual and team performance against targets.
- Recognise high performance and create a culture of accountability.
- Address underperformance quickly and constructively.
- Develop a disciplined, motivated and high-performance regional sales culture.
- Recruit and onboard additional sales team members as the region grows.
- Develop succession capability and strengthen the overall quality of the regional team.
Territory Coverage, Distribution & In-Trade Execution
- Maximise customer call coverage and route efficiency across the geographically dispersed region.
- Ensure sales representatives are focusing time on the highest-value opportunities.
- Drive product ranging and distribution across all relevant channels.
- Improve product availability and visibility in the market.
- Monitor sell-through, stock holding, returns and customer ordering patterns.
- Ensure consistent merchandising and in-store execution.
- Conduct regular field visits and execution audits.
- Identify gaps in distribution, ranging and availability and implement corrective action.
- Ensure promotional activity is executed correctly and measured in the field.
- Maintain strong execution standards across all provinces.
Sales Forecasting & Reporting
- Prepare accurate weekly and monthly regional sales reports for the National Sales Manager.
- Provide reliable sales forecasts to support stock planning, production and distribution.
- Monitor revenue, volume, customer activity and sales pipeline performance.
- Track regional performance against monthly, quarterly and annual targets.
- Identify risks to target achievement early and implement corrective action.
- Provide accurate information on new business opportunities and pipeline development.
- Provide relevant market intelligence and competitor insights to national management.
Debtor & Commercial Discipline
- Work closely with Finance to manage regional debtor performance.
- Monitor overdue accounts and ensure sales teams understand credit requirements.
- Address customer payment issues before they materially affect sales.
- Ensure representatives maintain appropriate pricing and commercial discipline.
- Escalate significant credit or commercial risks to the appropriate management level.
- Balance revenue growth with responsible customer and debtor management.
Cross-Functional Collaboration
- Work closely with Marketing on regional promotions, trade activations and campaigns.
- Partner with Operations to ensure stock availability and reliable fulfilment.
- Communicate regional demand and customer requirements to the relevant internal teams.
- Work with Logistics to address delivery issues affecting customer service.
- Collaborate with Finance on credit, pricing and debtor matters.
- Ensure cross-functional issues affecting sales are identified and resolved quickly.
Key Performance Indicators
- Regional Revenue Growth: Month-on-month and year-on-year revenue performance against target.
- New Account Acquisition: Number of new active accounts opened per quarter, measured by channel.
- Key Account Growth: Revenue and volume growth across SPAR, Pick n Pay, Shoprite and forecourt groups.
- Independent & Wholesale Growth: Growth in active independent and wholesale accounts, revenue and average order value.
- Call Coverage: Active customer coverage against the addressable customer base.
- Distribution Growth: Increase in active customers and product distribution across the region.
- In-Trade Execution: Product availability, ranging compliance, merchandising and share of shelf across audited outlets.
- Forecast Accuracy: Variance between regional sales forecasts and actual revenue.
- Debtor Performance: Reduction and control of overdue regional accounts.
- Sales Pipeline: Value and quality of new business opportunities being actively developed.
- Team Performance: Achievement of individual and collective sales targets.
- Team Productivity: Sales activity, customer coverage and revenue productivity across the regional field team.
Minimum Requirements
- Proven experience in a Regional Sales Manager, Area Sales Manager or equivalent senior FMCG sales leadership position.
- Strong FMCG sales and distribution experience.
- Proven track record of achieving and exceeding sales targets.
- Demonstrable history of delivering measurable regional sales growth.
- Experience managing geographically dispersed field sales teams.
- Proven ability to lead, coach and hold sales representatives accountable.
- Strong key account management experience.
- Experience working with major retail, wholesale, forecourt and independent trade customers.
- Strong business development and new-account acquisition experience.
- Strong commercial negotiation skills.
- Experience managing customer relationships at buyer and regional management level.
- Strong understanding of territory planning, customer coverage and sales execution.
- Strong forecasting, reporting and analytical capabilities.
- Experience managing debtor and credit-related issues within a sales environment.
- Strong communication and interpersonal skills.
- Valid driver’s licence.
- Own reliable vehicle.
- Willingness and ability to travel extensively throughout the Inland region.
- Must be based in Gauteng or willing to relocate before commencement.
Preferred Experience
- Experience managing a multi-province sales territory.
- Experience across Gauteng, North West, Free State, Mpumalanga and/or Limpopo.
- Experience in a fast-growing, founder-led or entrepreneurial FMCG business.
- Experience in the nicotine, vaping, tobacco or regulated consumer goods category.
- Experience managing large retail and forecourt groups.
- Strong existing relationships with regional buyers and independent wholesalers.
- Proven experience turning around an underperforming territory or sales team.
- Experience building a regional sales operation during a period of rapid growth.
Personal Attributes
- Highly results-driven and commercially focused.
- Strong leadership presence.
- Confident and credible when dealing with customers, buyers and sales teams.
- Highly accountable and takes ownership of regional performance.
- Strong relationship builder.
- Excellent communicator and negotiator.