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A regional insurance company in Johannesburg seeks a dedicated leader to oversee their sales team in executing strategic objectives for short-term insurance. The ideal candidate will spearhead sales operations, cultivate new business opportunities, and enhance team performance. You must have a Bachelor's degree relevant to the industry and demonstrate significant experience in sales management, along with exceptional decision-making skills. Join us to drive sales growth and ensure a superior customer experience in the insurance market.
The purpose of the role is to lead a regional team of experienced insurance professionals to execute on the short‑term insurance strategy of the Group and drive sales in line with the company's strategic objectives by efficiently and effectively delivering all short‑term products to customers in our defined target market. This includes achieving product sales targets through an advice‑led, face‑to‑face tied‑agency sales force while ensuring an excellent, consistent customer experience across all products at the lowest possible acquisition cost. The role also involves developing the sales function to its optimal size to ensure full coverage of the demarcated region by continuously developing and refining the regional strategy, actively deploying resources, opening and developing suitable and quality sources, running sales campaigns in line with channel and business objectives, overseeing people, budgeting, and optimizing systems and processes.
Strategic: Design, implement and control the regional sales growth plan in line with channel objectives and business aims; set and implement operational strategy in collaboration with the Head of BDC / Tied agency sales; monitor and achieve strategic objectives and targets; track key performance areas of sales functions; develop and execute best operating practices; increase sales revenue by surpassing targets and quotas; identify new opportunities and expand into new markets; use management information to manage sales operations, identifying opportunities, risks, trends and chances for cost savings and efficiency; identify, manage and cultivate new business opportunities to expand the market; ensure effective risk management and governance of the sales process.
Mobiliser / Active People Management: Manage team activity and productivity; create and manage a lead funnel with sales managers; continually recruit “bar‑raising” BDCs / tied agents and sales managers; provide regular feedback and coaching on a one‑to‑one and group basis; motivate the BDC / Tied agents and sales managers; lead the team effectively; continually seek ways to improve sales processes to increase efficiency and effectiveness; conduct performance excellence reviews and record them; ensure recruitment aligns with equal‑employment focus and quickly replace resigned staff; encourage and support informal and formal training; proactively identify staff development opportunities and recommend coaching.
Driver of High‑Performance Culture: Develop and execute sustainable business plans; set annual, quarterly and monthly sales goals for each BDC / SM; drive growth in sales in line with strategic objectives; inspire a great team spirit; create active competition and recognition; achieve sales targets.
Learning and Development Catalyst: Support continuous learning and knowledge‑distribution programmes; integrate new content and product changes smoothly into the region; master competitor comparison; integrate technology, knowledge and marketing into the business value chain efficiently; encourage innovative ideas and feedback from BDC / SM to improve processes and systems; take calculated risks to achieve stretch goals; analyse sales data regularly to spot trends, opportunities and improvement areas; ensure team members complete required compliance exams and attestations on time.
Connection: Drive consistent marketing activities to generate leads; drive clear and effective communication; nurture an advice‑led environment focused on best‑practice service delivery; enforce sound financial and corporate governance; encourage innovation, change agility and collaboration; build and maintain client and stakeholder relationships that promote cross‑delivery practice; contribute to sustaining a competitive edge through external networking, benchmarking and forum representation; foster a culture that rewards relationships, solicits feedback and provides exceptional client service.
Competencies:
The ideal candidate aligns personal work values with Momentum values of Innovation, Excellence, Diversity, Accountability, Teamwork and Integrity, and demonstrates enthusiasm in handling people in a stress‑ and deadline‑oriented environment.