Regional Pharmacy Operations Manager | Tshwane Region

Mediclinic International; Pretoria; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A leading healthcare provider in Pretoria seeks a Regional Pharmacy Operations Manager. You will lead and standardise pharmacy operations across the division, ensure regulatory compliance, and improve operational efficiency. The ideal candidate will have at least 7 years of pharmacy practice experience with a focus on operational leadership. This role offers a hybrid work environment and engages with various stakeholders.

Qualifications

• Minimum 7 years' experience in pharmacy practice.
• At least 3 years in an operational leadership role.
• Experience with pharmacy systems and reporting tools.

Responsibilities

• Lead, optimise, and standardise pharmacy operations.
• Develop and enforce policies for regulatory compliance.
• Implement strategies to improve efficiency and reduce costs.
• Provide clinical and operational advisory support.
• Manage and monitor pharmacy-related vendor contracts.
• Generate and analyse pharmacy data reports.
• Drive consistency in pharmacy practices across the region.
• Oversee pharmacy system use and staff training.

Skills

Pharmacy Regulatory & Clinical Knowledge

Data Analysis & Reporting

Operational management

Contract Management

Leadership & People Management

Project Management

Communication & Stakeholder Engagement

Education

Bachelor of Pharmacy (BPharm)

Master's in Pharmacy, Public Health, or Business Administration

Certification in Lean Six Sigma or project management

Tools

Pharmacy Information Systems (e.g., SAP, Rx)

Job description

Regional Pharmacy Operations Manager | Tshwane Region Mediclinic Southern Africa Corporate Office | Pretoria | South Africa

Closing Date: 31 / 10 / Number of Positions: 1 Recruiter Name: Marlyn Donny Foster Reference Number:

Workplace Type

Hybrid Permanent. Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile.

Main Purpose of Job

To lead, optimise, and standardise pharmacy operations across the division, ensuring regulatory compliance, performance efficiency, and clinical quality.

Key Responsibility Areas

Pharmacy Governance : Develop and enforce policies, procedures, and standards to ensure regulatory compliance and quality.

Operations Optimisation : Implement and drive the pharmacy operational strategies that improve efficiency, optimise inventory management to reduce costs, and enhance service delivery.

Pharmacy Advisory & Management : Provide clinical and operational advisory support to internal pharmacy teams and senior stakeholders.

Retail Practice Optimisation : Ensure excellence in patient-facing pharmacy services through process refinement and team development.

Contract Compliance Management : Manage and monitor pharmacy-related vendor contracts to ensure adherence and optimal outcomes.

Pharmacy Reporting & Analysis : Generate and analyse pharmacy data reports to inform decision-making and continuous improvement.

Standardisation, Control & Advisory : Drive consistency in pharmacy practices across the region, incorporating best practices.

System Management : Oversee pharmacy system use, upgrades, and staff training to ensure operational integrity.

Required Education

Essential Education: Bachelor of Pharmacy (BPharm)

Desired Education: Master's in Pharmacy, Public Health, or Business Administration

Certification in Lean Six Sigma or project management

Required Experience

Essential Minimum Experience: Minimum 7 years' experience in pharmacy practice, with at least 3 in an operational leadership role.

Demonstrated success in managing multi-site pharmacy operations

Experience with pharmacy systems and reporting tools

Desired Experience: Experience in change management and contract / vendor management and materials management

Job Skills & Knowledge

Pharmacy Regulatory & Clinical Knowledge, Operational management, Data Analysis & Reporting, Contract Management, Pharmacy Information Systems (e.g., SAP, Rx), Retail Pharmacy Practices, Communication & Stakeholder Engagement, Project Management, Leadership & People Management.

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants / employees that meet the minimum requirements.

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