Regional Operations Manager- Kzn

Fidelity Services Group; KwaZulu-Natal; On-site; ZAR 400 000 - 1 200 000; Full time

Job summary

A leading security services provider is seeking a Regional Operations Manager in KwaZulu-Natal. The candidate should have over 10 years of senior management experience with strong leadership skills to enhance operational efficiency and compliance. Responsibilities include leading a team, managing interdivisional relationships, and ensuring compliance with safety regulations. Must possess a relevant management qualification and be comfortable interacting with senior management. Competitive salary offered.

Qualifications

• 10 years of progressively responsible senior management experience, preferably in a similar industry.
• Proven track record of managing teams in high-demand environments.
• Relevant management qualifications preferred.

Responsibilities

• Align people with process and lead change.
• Provide leadership to a senior team of managers.
• Manage interdivisional relationships.
• Ensure performance-based culture and succession planning.
• Ensure compliance with safety and operational regulations.
• Partner with business functions for service improvement.
• Manage fleet processes and vehicle policies.
• Develop operational training initiatives.

Skills

Effective communication

Team coordination

Continuous improvement

Customer interaction

Financial acumen

Technology aptitude

Comfort around senior management

Education

Relevant Management Degree/Diploma/Certificate

Job description

Regional Operations Manager - KZN

Location: Pinetown, KwaZulu Natal

Salary: R400000 - R1200000

Posted: today

Employer: Fidelity Services Group

Job Description

REGIONAL OPERATIONS MANAGER FIDELITY ADT

MAIN PURPOSE OF JOB:

The overall purpose of the position is to effectively manage the functions of the Operations Department within the region, with key focus on providing quality contractual services to customers, in compliance with legislation, company policies, processes and procedures, and to ensure the achievement of budgeted financial targets. The role requires a highly engaged leader who will implement future strategies for producing the changes needed to achieve the required business results.

Requirements

Experience

• 10 years of progressively more responsible positions in senior management positions, preferably in a similar industry, if not in possession of a formal tertiary qualification.
• Proven track record of successfully supervising and managing a team within a high demand environment.

Qualification

• Relevant Management Degree/Diploma/Certificate and/or relevant experience.

Skills, Knowledge or Characteristics

• Strong effective communicator.
• Ability to coordinate the efforts of a large team of diverse employees.
• Demonstrated ability to for continuous improvement and departmental contribution. Ability to lead in an environment of constant change.
• Demonstrated effectiveness in customer interactions.
• Financial Acumen.
• Aptitude for the use of technology within the operational environment.
• Comfort around senior management

Specific Responsibilities

• Align people with process: communicate direction and lead change to achieve business results.
• Provide leadership to a senior team of managers in a customer-service oriented organisation.
• Manage interdivisional relationships and take ownership for the department.
• Create a performance-based culture and ensure succession planning.
• Compliance: ensure processes relate to Armed Response, Guarding, Fleet and Training comply with rules and legislation; monitor compliance and minimise risk.
• Armed Response: partner with business functions to improve service delivery and cost efficiencies; analyse data and implement improvements.
• Guarding Management: ensure wage-to-revenue ratios, monitor NPS, manage direct labour and vehicle policies.
• Fleet Management: maintain safe, reliable fleet; plan resources; manage fuel and accidents; oversee fleet processes.
• Training: ensure operational employees are trained; develop training initiatives with Fidelity ADT Training department.
• Environmental Health and Safety: lead EHS, conduct audits, reduce incidents.

Note: This is a high-level summary of responsibilities. Detailed tasks may be added or removed over time.

Is this job a match or a miss?

This advertiser has chosen not to accept applicants from your region.

IsExpired: false