Regional Operations Manager

MH Solutions; Cape Town; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A regional operations management firm is seeking a skilled Regional Operations Manager to oversee restaurant operations in Cape Town. The ideal candidate will have experience in franchising, strong people management skills, and the ability to analyze financial records. Responsibilities include managing budgets, ensuring quality consistency, and recruiting talent. The position requires flexibility to work unconventional hours.

Qualifications

• Highly skilled operator with experience in the franchising industry.
• Established network in the franchising space.
• Ability to interpret and act on sales data.

Responsibilities

• Oversee production budgets.
• Assess and improve profitability.
• Recruit and onboard new talent.
• Ensure consistent quality across all locations.
• Evaluate logistical risks and develop business continuity plans.
• Ensure availability of materials and resources.
• Assist in menu planning and implementation.
• Manage inventory levels.
• Ensure compliance with health and safety protocols.
• Test and implement new technology.

Skills

Strong people management skills

Excellent organizational capabilities

Analytical capabilities

Grasp of workflow and communication tools

Flexibility to work unconventional hours

Tools

Microsoft Teams

Job description

Overview

REGIONAL OPERATIONS MANAGER - RESTURANT - CAPE TOWN

Regional Operational Manager

We’re looking for a highly skilled and experienced operator, ideally with a background in the franchising industry and an established network in this space. This role is crucial for managing operations across the Western Cape and ensuring smooth, efficient, and seamless processes.

Qualifications

The ideal candidate should have :

• Strong people management and interpersonal skills.
• Excellent organizational and analytical capabilities, with the ability to interpret and act on sales data effectively.
• A solid grasp of modern workflow and communication tools (e.g., Microsoft Teams).
• The flexibility to work unconventional hours, as NY Slice primarily operates in the evening and nighttime.

This person will play a pivotal role in maintaining our high operational standards while helping drive growth and efficiency.

Responsibilities

• Budget management: Oversee production budgets
• Financial record analysis: Assess and improve profitability, and ensure that required records and reports are generated and analyzed
• Hiring and onboarding: Recruit and onboard the right talent to reduce staff turnover costs and disruptions
• Quality consistency: Ensure that quality is consistent across all locations
• Risk analysis: Evaluate logistical risks and challenges, and develop business continuity plans
• Supply chain management: Ensure the availability of necessary materials and resources, and establish relationships with suppliers
• Menu planning: Assist in planning and implementing new menu specifications, and ensuring they meet quality standards
• Inventory management: Ensure that inventory levels are sufficient to meet demand
• Health and safety: Ensure that health and safety protocols are followed
• New technology: Test and implement new technology to improve efficiency